Zormelo & Associates is a Management and Development Consulting firm which works with both private and public sector clients to create world class companies and institutions through advisory services in human resources management, economic and social development projects and capacity building.
Competencies/Skills/Knowledge • Managing and developing yourself • Initiative • Quality conscious • Forward Planning • Initiative • Team player • Team building/working • Tact and diplomacy • Results-oriented • Time Management • A general understanding of FOS/BRAINS and other Barclays Africa IT systems • A good understanding of Risk/Rigour Management techniques.
Responsible for tele-calling to debtors within bucket one to agree on the payment of outstanding and in the overall complement the collection team in the attainment of its target.
Main Accountabilities and approximate time split
Processing & Controls – (100%)
Knowledge and Expertise
Card Business Production
Card Business Monitoring
Card Business Development
Competencies/Skills/Knowledge • Excellent Communications skills especially both verbal and written • High degree of social skills when dealing with a range of people and situations • Problem Solving skills • Good organisation and time management skills • High degree of competence and facility with Word, Excel, PowerPoint, etc Work Experience • Good experience of office management/admin
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