Career Opportunities at Old Mutual

Role Overview

This role is responsible for providing product support from a legal perspective, and for preparing legal documents within a corporate environment. The role requires the incumbent to assist Legal Advisors by providing para-legal services and is accountable for achieving results through own efforts.

Roles And Responsibilities

• Administrative role by providing product support from a legal perspective.
• Drafts contracts, applications and quotes.
• Research on applicable legal principles & applies them to the facts.
• Provides legal advice.
• Assesses environment, picks up on trends & patterns & makes recommendations to the business.
• Review and reporting on material contracts.
• Review new business relationships with vendors, suppliers, agents and contractors.
• Types & formats legal documents according to court rules.
• Works fairly independently: accountable for own work quality, standards & services.
• Drafts legal proceeding documents, letter, resolutions and documents in accordance with the Companies Act.
• Acts independently by monitoring certain legal processes & dealing with attorneys, trustees, liquidators, etc.
• Accepts court processes, & other legal notices or documents
• Support company secretarial activities

Competencies

• Strategic
• Innovation
• Leadership
• Technical Knowledge
• Execution
• Customer First
• Leading with Influence

Requirements

• Bachelors Degree (from an accredited institution) in law
• A minimum of two years of legal research experience.
• A minimum of two years of experience in drafting legal and business documents.
• Analytical thinker with strong conceptual and research skills.
• Ability to understand and interpret legal documents.
• Strong organizational skills and meticulous attention to detail.
• Ability to work under pressure and meet deadlines.
• Ability to work independently and as part of a team.
• Excellent written and verbal communication skills.

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This role is individually accountable for assisting a variety of clients telephonically or face to face, in accordance with business, process and compliance rules.  

Duties and Responsibilities

• Provide telephonic and face to face service to customers and intermediaries.
• Deliver on daily production standards and adhere to service and quality standards.
• Adhere to business, process and compliance rules
• Build and maintain relationships with other departments, intermediaries and sales advisors.
• Manage customer relationships in person or telephonically.
• Perform quality checks on own work and adheres to service and quality standards.
• Collaborate effectively with others to achieve business results.
• Inform clients of requirements, procedures and provide input to other areas such as client feedback or queries.
• Perform general office administration such as follow-ups, client call-backs and policy changes.
• Manages and resolves customer complaints and queries. 

Requirements: Skills, Qualifications and Experience required

• Minimum of Bachelors’ Degree in any discipline from an accredited tertiary institution
• Excellent written and oral communication skills
• Excellent relationship management skills
• Excellent interpersonal relationship skills
• Highly organized and structured, able to multi-task and prioritize appropriately.
• Results-oriented

Competencies

• Innovative
• Customer relations/Relationship Management
• Reporting
• Strong database management ability (Excel, Access etc)
• Execution
• Initiating Action/Proactive