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  • Posted: Jun 2, 2020
    Deadline: Jun 15, 2020
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    Mastercard Foundation is a global foundation based in Toronto, Canada. Our programs promote financial inclusion and advance youth learning in Africa. The Foundation was established in 2006 through the generosity of Mastercard when it became a public company. From inception, the Foundation was designed to be a separate entity and independent from Mastercar...
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    Monitoring & Partner Insights

    If you are an experienced monitoring and insight professional ready to build something new and increase your impact, read on!

    UNDERSTANDING & MEASURING IMPACT

    The Foundation has developed a comprehensive strategy for understanding and measuring Impact through a more holistic approach. In this context, Impact spans from the effects that our investments trigger directly in creating work opportunities, upwards to the significant changes and outcomes derived from the influence that the Mastercard Foundation Programs have on the institutional and system level changes in policies, practices and larger investments that open-up for expanded impact, at scale, on youth employment.

    Working with young women and men in Africa represents a unique opportunity to develop, implement, and learn from programming and influencing activities in ways that value African and Indigenous ways of being and knowing. Impact measurement and the associated narratives will be guided by youth-focused lenses and located within the nexus of nationally owned strategies and global best practices and thought leadership. The methodologies, tools and insights throughout this journey will be determined and co-created in partnership with youth and other Indigenous vectors of knowledge in communities and countries where we work.

    THE OPPORTUNITY

    Reporting to the Regional Head, the Monitoring & Partner Insights (MPI) will work in collaboration with the in-Country Impact Team; and receive guidance and support from the enterprise-wide Impact Team. In this role, you are the point person responsible for collating progress, monitoring data, insights and agreed KPIs from the implementing Partners, as well as serving as a liaison for generating insights that have implications for learning and adaptive management of the relationships between implementing partners and MCF. The MPI will also support Country Program Teams, Partners and other Stakeholders in data collection, report writing, and documentation of best practices achieved as a result of the MCF Partnership.

    The MPI will also support the Partners to develop robust monitoring tools and collate quality reports that will contribute to Progress Reporting and change stories on Partner implementation following established guidelines, as well as conducting audits and verification of project data.

    WAYS YOU CAN CONTRIBUTE

    • Coordinate the process of developing a robust, Partner-level M&E plan and frameworks including developing indicators and tools for measuring progress in MCF-funded investments, cognizant of the needs for Partners to up-scale their investments to contribute towards outcomes.
    • Supports MCF Partners and their stakeholder community of young women and men to streamline their M&E systems with the emerging shifts in Impact strategies and measurement at the Foundation level.
    • Implements the MCF investment tracking systems and monitoring framework and coordinate tasks and processes for monitoring progress on key agreed indicators.
    • Coordinate the surfacing of key insights, especially from young women and men, lead and manage documentation of the data emerging from these insights.
    • Provides technical support and training to Partner staff and stakeholders on use of the monitoring framework, participatory monitoring methodologies and documentation tools, as they relate to the new data, knowledge and technology architecture within the Foundation.
    • Records and analyses Partner monitoring data to support effective progress reporting and decision making.

     WHO YOU ARE

    • Bachelor’s in Development Studies/Social Sciences/Economics/Statistics or its equivalent. Post-graduate degree in any of the above will be an added advantage.
    • Minimum of 5 years’ experience ideally from roles that required collecting, collating, analyzing and reporting data, in either public, private and non-government institutions.
    • Experience leading and/or working directly in M&E functions of development projects as well as supporting Partner organizations and other stakeholders to conduct data collection and M&E activities.
    • Experience in using and/or training others on relevant M&E software (MS office, in design, Acrobat, Internet, web).
    • In-depth knowledge of current issues in youth-focused challenges and perspectives particularly in work opportunities, the tech sector, agriculture, medium and small-scale enterprises.
    • Current effective practice on M&E; membership of any M&E associations in-country and internationally.
    • Good understanding of gender and gender transformative programming as well as significant MER experience working in an emergency response context.
    • Pro-active and highly committed to monitoring and sharing the results of M&E studies and activities for purposes of adaptive management and learning.
    • Excellent interpersonal skills with the capacity to relate to young women and men, and the ability to facilitate sessions with youth learning and development groups.
    • Fluency in English is required. Ability to speak local Ghanaian languages is highly preferred.
    • Dexterity in the development and experience using online tools for data collection, collation, analysis; as well as use of social media platforms including Facebook, Twitter, writing blogs and transcribing youth-focused narratives and indigenous knowledge.
    • Flexible, adaptable, and able to execute a range of job duties and changing priorities.
    • Possess excellent verbal, written, and presentation skills with the ability to articulate information to a variety of constituents across cultures.
    • Possess professional maturity, sensitivity with different cultures, and impeccable integrity that exemplify the Foundation’s values.
    • You have a commitment to Mastercard Foundation’s values and vision

    go to method of application »

    Project Manager – Operational Excellence

    If you are a self-starter ready to build something new and increase your impact, read on!

    THE OPPORTUNITY

    The Foundation is evolving to a matrix approach of working to deliver on our Young Africa Works Strategy.  This is a unique opportunity to work in this matrix setting within the West, Central and North Africa hub.

    This position formally reports to the Operational Excellence Lead; however, the Project Manager will take day-to-day direction from the hub’s Regional Head.  The Project Manager will serve as a business partner to the regional hub and work with the Regional Head to support the prioritized project and process requirements of the Ghana and Senegal country offices. This ranges from supporting the planning and execution of convenings and workshops, developing detailed workflows and artefacts to support and/or improve existing processes, supporting teams to meet timelines around country roadmap reviews, etc. The Project Manager will also liaise with the Regional Planning team on support required re: enterprise planning initiatives, program planning and process design, and as directed by the Regional Head.

    As such, the Project Manager will work multiple complex, multi-track projects or workstreams balancing scope, time, cost, geography, and quality while maintaining a positive environment that promotes high performance.  The Project Manager must be comfortable with uncertainty and possess the flexibility to co-create with dynamic, cross-functional teams to deliver integrated solutions.

    WAYS YOU CAN CONTRIBUTE  

    • Successfully deliver project management support on prioritized initiatives within the West, Central and North Africa hub, managing multiple projects or workstreams concurrently.
    • Support the development and/or continuous improvement of operational and programmatic processes.
    • Develop and manage integrated plans and associated communication documents to report on progress; provide frequent verbal and written progress reports on the status of projects; and provide action plans or recommendations on project delivery to stakeholders.
    • Develop, maintain and deliverables to track achievement milestones and overall project delivery within the constraints of scope, schedule, cost and quality.
    • Dynamically engage stakeholders to problem-solve for solutions as needed to execute deliverables
    • Support stakeholders to coordinate project delivery, change management and internal communication strategies through the lifecycle.
    • Work with stakeholders to identify, document, assess, and monitor all project dependencies, risks, issues, and required decisions.
    • Provide coaching on project management best practices, stand in as Operational Excellence resource for the hub in alignment with the Foundation’s Project Management Centre of Excellence.
    • Perform other duties and responsibilities as required

     WHO YOU ARE

    • PMI certified with a University degree, preferably in business administration or a related field; Master’s Degree is an asset.
    • 7 – 10 years of relevant business project management experience (as opposed to IT project management) and success in leading and managing complex projects in an official PM capacity, demonstrating PMO methodologies for planning, risk management and reporting.
    • Advanced knowledge of project management tools and MS Suite (Word, PowerPoint, Project, Viso and Excel).
    • Detail-oriented, methodical and process-oriented to consistently and effectively produce and deliver high quality results.
    • Strong collaborator and relationship builder who can establish trust, respect and credibility to co-create solutions across a range of stakeholders.
    • A highly analytical problem-solver and critical thinker who can define root cause, evaluate alternatives and find solutions effectively.
    • Possess a ‘client’ focus mindset which enables effective business partnering and issue resolution.
    • Fluent in French and English required. Ability to speak local language(s) is an asset.
    • Flexible to travel to Country offices within Africa and Canada, as required.
    • A team player, self-starter, and resourceful with the ability to work within a constantly changing and ambiguous environment with minimal supervision and resilience.
    • You are flexible, adaptable, and able to execute a range of job duties and changing priorities.
    • You possess excellent verbal, written, and presentation skills with the ability to articulate information to a variety of constituents across cultures.
    • You possess professional maturity, sensitivity with different cultures, and impeccable integrity that exemplify the Foundation’s values.
    • You have a commitment to Mastercard Foundation’s values and vision.

    go to method of application »

    Program Impact Partner

    If you are an experienced program management professional ready to build something new and increase your impact, read on!

    UNDERSTANDING & MEASURING IMPACT

    The Foundation has developed a comprehensive strategy for understanding and measuring Impact through a more holistic approach. In this context, Impact spans from the effects that our investments trigger directly in creating work opportunities, upwards to the significant changes and outcomes derived from the influence that the Mastercard Foundation Programs have on the institutional and system level changes in policies, practices and larger investments that open-up for expanded impact, at scale, on youth employment.

    Working with young women and men in Africa represents a unique opportunity to develop, implement, and learn from programming and influencing activities in ways that value African and Indigenous ways of being and knowing. Impact measurement and the associated narratives will be guided by youth-focused lenses and located within the nexus of nationally owned strategies and global best practices and thought leadership. The methodologies, tools and insights throughout this journey will be determined and co-created in partnership with youth and other Indigenous vectors of knowledge in communities and countries where we work.

    THE OPPORTUNITY

    Reporting to the Head, Country and Regional Impact Africa, functionally; operationally to the Regional Head, West, Central & North Africa Programs, the Program Impact Partner (PIP) is an integral member of the Country Program Teams. The PIP is responsible for supporting Country Programs to define and refine outcome-focused Programs, develop and implement narrative standards and methodologies for measurement and reporting.

    WAYS YOU CAN CONTRIBUTE

    Participate in and actively Support Country Strategy

    • Support the Program Planning and Implementation Teams to analyze root-causes, establish intentional goals and strategies to accelerate the opening of programmatic opportunities. You will also help to define the outcomes that will lead to Impacts at scale and aligned to National strategies and support the development of methods, tools and techniques for measuring the set outcomes and corresponding Impact narratives.
    • Ensure alignment with the Foundation’s strategic objectives, cross-cutting priorities, and policies, procedures, especially gender-equity and social inclusion considerations.

    Impact Measurement and Associated Narratives

    • Coordinate the development and implementation of a holistic, culturally-relevant and spiritually-rooted methodologies for assessments and research activities that enable the understanding of what impact means, and how these can be measured and narrated with youth-focused lenses.
    • Oversee external Impact Partner Organizations (IPOs) who will be engaged to support impact monitoring and verification activities that contribute to Impact Assessments at the program, strategy and Mission levels of the Foundation’s work in the region. Activities to include baseline assessments, human-centered design research, formative, mid-term and final evaluations and impact studies.
    • Support in the commissioning and implementation of quarterly or semi-annual impact data collection, and their collation into annual Impact Reviews to inform Foundation’s Impact and adaptive management processes.
    • Contribute a strong evaluation and impact assessment perspective to impact measurement and the generation of impact insights and narratives that resonate with African cultures and ways of knowing.

    Facilitation

    • Facilitate participatory focused group and learning events with young women and men, as well as culturally relevant vectors of knowledge and elders to generate insights that will foster adaptation and collaborative planning.
    • Support and facilitate Program Teams in the formulation of outcomes that are responsive to the transformation intents of program managers and implementers.

    Focus on Youth

    • Support and nurture youth voices and enhance their agency to lead transformation in their communities.
    • Identify talented youth in various disciplines of the countries covered that have interest and potential capacity for community-based research, story-telling and the ability to assess impacts in a participatory manner.
    • Support the engagement of young women and men in serving as “Youth Impact Associates” who may be trained and supported to engage communities in the assessment of impacts.
    • Design and help deliver training modules that build the capacity of young women and men to engage with Foundation Partners.
    • Engagement with and solicit the support of elders in gathering insights that will shed light on identity, spirituality and sanctity of the indigenous communities as they translate their wisdom in the context of impact.

    WHO YOU ARE

    • Post-graduate degree in Development Studies/Social Sciences/Economics/Statistics or its equivalent.
    • Minimum of 5 – 7 years’ experience in research, evaluation and learning working with the private and non-profit sectors, particularly in roles relating to national and regional institutions in West Africa, as well state and non-state actors in the field of Evaluation, Reviews and Impact.
    • Technical expertise of quantitative and qualitative research methods and research approaches related to gathering data and insights among indigenous communities, youth and other vulnerable groups, using appropriate cultural lenses and perspectives.
    • Strong public policy experience and understanding of the Governance, Accountability, Data & Knowledge systems, as well as the M&E architecture of Ghana and countries in the West Africa Hub.
    • Strong familiarity and experience in supporting the development and implementation of M&E policies, nationally including experience in building the capacity of stakeholders to function efficiently in the evaluation sector.
    • Excellent project management skills, and a team player who can share information and collaborate effectively across multiple functions and geographies, with both internal and external stakeholders.
    • High tolerance for ambiguity and change, and ability to adapt to changing priorities within a fast-paced work environment with a “roll up the sleeves” attitude.
    • Experience applying a range of tech-enabled tools for data collection, analysis, reporting, and communication.
    • Experience in participatory approaches and demonstrated commitment to gender inclusion and youth engagement.
    • Experience navigating research protocols, review processes and management of big data with national and regional mandated institutions responsible for collecting, collating and analyzing data to measure and report on impacts.
    • Effective experience in influencing policies acquired from working in community-based organizations, governance and related councils, regional and national government and the private sector.
    • Fluent in English. Ability to speak local Ghanaian language(s) is highly preferred.
    • Ability to travel within the West Africa region and internationally, when required in the future.
    • Possess excellent verbal, written, and presentation skills with the ability to articulate information to a variety of constituents across cultures.
    • Possess professional maturity, sensitivity with different cultures, and impeccable integrity that exemplify the Foundation’s values.
    • You have a commitment to Mastercard Foundation’s values and vision

    Method of Application

  • Send your application

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