Vacancies at Safaricom Kenya

Responsibilities

• Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
• All employees have a responsibility to adhere to safety, health, and wellbeing  policies, guidelines and procedures in all actions and decisions.

Tax advisory and compliance

Key accountabilities and decision ownership

• Proactively support and partner with business across the Safaricom Group entities within the wider Group Tax function to create sustainable value for the Group.
• Tax policy - Tracking changes in tax legislation and advising the business on the impacted products and business areas.
• Follow-through and tax changes implementation across the various systems in the business.
• Tax training for business units and stakeholders through staff caravans and supplier forums.
• Support tax audits, disputes and tax litigation within the Group.
• Stakeholder management – Help to liaise with outside advisors (including auditors, legal, revenue authority and other advisors) to ensure proper and efficient tax planning, business partnering and solutions.
• Support the analysis of tax policy changes because of Finance Bill/Act and gazetted tax policy changes and advice on the implication for the Group.
• Monitor and communicate legislative changes and practice to the wider tax team and business as appropriate.
• Proactively review of contracts, products, and promotions to mitigate tax exposures to the business.
• Safaricom Group tax return processing and settlement of tax obligations – ensure that these processes are undertaken within the stipulated timelines.

Transfer pricing

Assist with the adherence to transfer pricing policies and procedures and ensure compliance with local transfer pricing regulations to include:

• Updating and maintaining transfer pricing policy.
• Updating the master and locale files documentation in collaboration with external advisors.
• Managing transfer pricing models and documentation.
• Managing local transfer pricing arrangements and documentation in collaboration with external advisors.
• Transfer pricing related audits.
• Provide transfer pricing advisory and guidance to the business for key projects.

Tax Reporting

• Ensure that adequate preparations are made for the annual statutory audit & Tax compliance checks.
• Safaricom Group monthly, half and full year tax computation preparation in line with the Group annual reporting schedule.
• Prepare monthly/annual tax schedules for financial reporting purposes.
• Tax planning and forecasting reports – Preparation of monthly, quarterly and annual reports, including a variance analysis report in line with the Group reporting calendar.
• Participate in the monthly Balance Sheet Review processes, including adequately preparing the supporting schedules.
• Internal tax controls and process automation – Maintaining the tax controls, undertaking self-reviews and ensuring adherence to the documented processes, procedures and controls.

Core competencies, knowledge and experience

Business Competencies
Working with Others

• Consciously takes steps to make the most of every conversation/interaction. 
• Identifies people’s needs, interests and motives to be able to influence the decisions they make.
• Communicates simply to excite and engage people. 
• Pro-actively adapts own style and approach to build rapport, and work with others more effectively.
• Builds and maintains strong relationships and networks.

Operational Excellence

• Targets effort and resources on high-value, high impact activity.   
• Focuses on achieving maximum performance and driving continuous improvement. 
• Thinks about processes and problems cross-functionally and end-to-end. 
• Uses knowledge of products, technology, process, systems and policy to solve problems.

Creativity and Innovation

• Finds creative ways to exploit opportunities and solve problems. 
• Takes risks and pushes what is possible. 
• Experiments with unorthodox approaches.

Business Know how

• High degree of commercial acumen. 
• Uses data and research to make decisions that are competitively and financially robust. 
• Balances current and future needs. 
• Thinks and acts like an owner of the business.  
• Acts in line with legal, regulatory, professional and ethical standards.

Working with Change

• Responds flexibly to changing situations. 
• Manages the business and people aspects of change to drive performance.
• Understands how to influence or negotiate with others, in order to achieve productive outcomes.

Project and Programmed Management

• Fully understand the policies, processes and systems which apply to your work. 
• Schedules activity and identifies resource needs, dependencies and synergies.   
• Evaluates progress, mitigates risks and addresses issues.

Functional Competencies

Planning and Control

• Analyses performance trends to determine the health of the business.
• Steers business performance by using strategy and external data to help set goals.  
• Translates strategies into actionable plans that add value via process and operational improvements.
• Maintains controls within Financial Systems through setup control and master data management.

Accounting

• Prepares, analyses and summarises financial data to support business operations and delivery statutory information. 
• Ensures the integrity of processes and systems to record and authorise transactions in compliance with Safaricom accounting policies and regulation.

Reporting

• Delivers timely and accurate reports to satisfy statutory and business requirements.  
• Identifies key performance and variances, and provides recommendations.

Treasury

• Develops and advises on forecast tax payments.

Tax

• Demonstrates and displays knowledge and expertise in the Tax discipline, through tax planning and advisory skills, tax compliance skills and tax governance skills, and in particular. 
• Delivers filings/reports to satisfy statutory and business requirements  Combines expertise and commercial awareness to deliver value added solutions.

Qualifications

• An Undergraduate Degree in Business, Law or similar qualification.
• CPA (K) qualified.
• A minimum of 8 years proven track record of having worked in a similar role in the Tax field with a progressive accounting firm or a Law firm with significant relevant post qualification experience in Transfer Pricing.
• Experience in staff supervision ensuring quality of work produced.
• Good accounting practices.

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Responsibilities

• Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
• All employees have a responsibility to adhere to safety, health, and wellbeing  policies, guidelines and procedures in all actions and decisions.
• Provide support to the strategy formulation process through the Safaricom Tools for Strategy (STS) and/or other recognized tools by researching and collating initial inputs as directed by the Senior Manager Strategy.
• Play a key role in the strategy cascade and mission execution process across the organization whilst working closely with other internal support clusters such as and not limited to; Marketing, legal and regulatory, finance, Customer Experience etc.
• Undertake research and analysis as required by Senior Manager Strategy.
• Manage the records for key strategic decisions made by EXCOM and follow through on tracking and implementation.
• Review Cluster long-range strategy in liaison with Cluster strategy champions and provide monthly mission status reports on time.
• Part of cross functional team to drive key strategic initiatives. 
• Manage the strategy governance calendar.
• Drive innovation by identifying and implementing best practices and continuously seeking ways to improve processes and outcomes.

Core competencies, knowledge and experience:
Business Competencies:

Working With Others

• Consciously takes steps to make the most of every conversation/interaction. 
• Identifies people’s needs, interests and motives to be able to influence the decisions they make.
• Communicates simply to excite and engage people.
• Pro-actively adapts own style and approach to build rapport, and work with others more effectively. 
• Builds and maintains strong relationships and networks while providing value add insights.

Operational Excellence

• Targets effort and resources on high-value, high impact activity.   
• Focuses on achieving maximum performance and driving continuous improvement .
• Thinks about processes and problems cross-functionally and end-to-end.
• Uses knowledge of products, technology, process, systems and policy to solve problems.

Creativity and Innovation

• Finds creative ways to exploit opportunities and solve problems. 
• Takes risks and pushes what is possible. 
• Experiments with unorthodox approaches.

Business Know-how

• Uses data and research to make decisions that are competitively and financially robust.
• Balances current and future needs. 
• Thinks and acts like an extreme owner of the business.  
• Acts in line with legal, regulatory, professional and ethical standards.

Working With Change

• Responds flexibly to changing situations. 
• Manages the business and people aspects of change to drive performance.

Project and Programme Management

• Defines scope and deliverables in terms of time, cost, quality and business benefit. 
• Schedules activity and identifies resource needs, dependencies and synergies.   
• Evaluates progress, mitigates risks and addresses issues.

Functional Competencies:
Actionable Insights

• Uses a range of research and data analysis techniques to identify changes in the operating environment  that have a direct impact on business.
• Translates data into insights that identify opportunities and highlights threats to the business .
• Uses Data mining to understand trends and  use business models to give insights into the findings.

Innovative Propositions

• Coordinates the innovation governance process through stakeholder engagement and management of the innovation roadmap and project management.
• Drives  the process of ideation both internally and externally by providing support through tools, techniques and processes.

Planning and control

• Steers business performance by setting strategic goals. 
• Translates strategies into actionable plans for divisions.
• Monitors performance metrics  to determine the health of the business.
• Responsible for project governance and and tracking resources effectively.

Qualifications

• A Bachelor’s degree in business administration, Economics, Finance or a relevant field in strategy.
• Minimum of 4 years’ work experience in strategy, finance or a commercial role.
• Ability to think broadly to solve business problems.
• Demonstrated strong ability to analyze data, identify trends and make data-driven decisions. 
• Demonstrated initiative and self-drive.
• Demonstrated abilities to manage relationships, including influencing and negotiation skills.
• Ability to work cross-functionally and collaboratively.
• Ability to interact with leadership at all levels of the organization.
• Concise and clear verbal and written communication skills.

go to method of application »

Responsibilities

• Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
• All employees have a responsibility to adhere to safety, health, and wellbeing  policies, guidelines and procedures in all actions and decisions.

Risk Analysis and Audit

• Collaborate, train and benchmark the team, internal stakeholders  and industry peers in best practice fraud risk.
• Lead in delivery of Fraud Squad activities.
• Continuous assessment and evaluation of Fraud control suitability and approach to specific customer fraud risk areas.
• Define fraud risk thresholds to govern fraud control performance. 
• Build and relationships with internal and external stakeholders required for supporting execution of the tasks to manage customer safety and security on fraud.

Forensic Reviews and Investigation

• Lead in execution of Forensic reviews across Business risk areas.
• Articulate required fraud controls to be inbuilt in products, services and processed with on-time and on-demand analytics to support Agile product development.

Data Analytics and Mining

• Define long term analytics strategy for the department with clear roadmap for robust prevention of fraud in GSM, MPESA and new product areas.
• Provide technical & thought leadership on customer pain areas to address gaps in Product design, processes that expose customers to Fraud.
• Develop insights on current and emerging customer fraud trends and fraud risk areas into actionable use cases.
• Determine and forecast for fraud solutions to address customer fraud risk from Product roadmaps in the business. 
• Leverage fully on AI/ML for all Fraud rules to deliver consistent high quality controls.
• Create fraud solution use cases and detailed product roadmap documents to articulate desired features and functionalities of the desired Fraud architecture and functionalities.
• Track and analyze frontline metrics for Demand.
• Identify gaps and opportunities for addressing triggered and untriggered demand management interventions.
• Support front line teams with required insights on demand and collaborate on first time resolution of demand.

Automation, Reporting and Tooling

• Determine and forecast for fraud solutions to address customer fraud risk from Product roadmaps in the business. 
• Elevate Fraud System architecture to Best in class and COE for other subsidiaries and partners to manage internal and partner risks.
• Deliver continuous insights on Worry Free Initiative to elevate it to a breakthrough Financial Services Industry innovation.
• Define Reporting Automation Roadmap aligned with internal stakeholders.
• Develop and lead in integrated reporting within the function with the right automation and tooling to capture well defined performance metrics for rules, AI models and Demand.
• Monitor cost impact of Fraud related demand.

Core competencies, knowledge and experience

Customer Obsession

• Deepen team connection to our customers and communities.
• Foster authentic relationships with customers and partners that build trust.
• Explicitly take customer-centric decisions and take personal ownership to achieve results.
• Simplify processes through digitalisation and promote a digital mindset and digital first customer experience.
• Stay focused on the big priorities, know when to make meaningful trade-offs and demonstrate brilliant execution.

Purpose

• Create an inspiring vision for your team to drive strategy and performance.
• Show ambition and courage, empowering others to go beyond the plan.
• Bold and challenge teams to reimagine how things are done.
• Prompt new thinking and ideas by asking “what if” questions.
• Use knowledge of the external environment (customers, partners, competition, external bodies) to identify and act on opportunities for growth at pace.

Innovation

• Create psychological safety so everyone can have an impact.
• Fuel innovative ideas from others and test them to enable growth.
• Explore successes and failures with curiosity and resilience; fearlessly recognizing lessons learned.
• Share your ongoing learning and personal purpose with others.
• Learn fast from digital adoption, using learnings to drive simplicity, scale and efficiency.

Collaboration

• Articulate your team’s role in making our strategy happen, prioritizing and aligning resources with current and future needs.
• Actively collaborate to break silos and hold your team accountable to do the same.
• Develop others to make the most of their talents and coach them to take ownership to get things done.
• Create an inclusive environment ensuring the safety and wellbeing of others.
• Live our Purpose and demonstrate the highest Standard of integrity.

Qualifications

• Relevant Business or IT Undergraduate Degree or relevant field along with professional qualifications, or equivalent qualification(s) from a recognized institution of higher learning. 
• MBA or relevant Master’s degree is an added advantage. 
• Professional certification in Fraud Examination, Auditing, Cyber Security, Accounting, Risk management or Information systems audit is a MUST.
• At least eight (8) years’ knowledge and experience in a Risk Management role with at least three (3) in Fraud Management.
• Experience in leading delivery in Agile.
• Superior business understanding with the ability to leverage technology to solve consumer and partner fraud risk issues.
• Strong stakeholder and strategic partners management skills.
• Possess high professional and ethical standards. 
• Be a strategic thinker with an analytical mind.