Trainee Recruitment at Food Stone Ltd

Location: Gbagada, Lagos
Job Type: Full-time

Job Description

• Maintain overall quality and service standards.
• Follow up on management team shift control issues
• Develop Operations Excellence Audit action plan.
• Ensure that Health & Safety and Food safety working practices are adhered to at all times
• Financial planning
• Develop budget plans and tactics to achieve target.
• Keep regular contact with customers to obtain feedback on service, food quality and staff friendliness using customer comment cards.
• Respond to written customer complaints on a weekly basis.
• Conduct management meetings.
• Communicate and implement national and local promotions.
• Manage the implementation of local sales building programmes

Qualifications

• Should possess BSc/HND in any related field
• Minimum of 2nd class lower division (B.Sc.) or Lower credit (HND)
• Strong leadership, motivational and people skills
• Experience in the QSR/Hospitality industry is an added advantage.

Desired Personal Attributes:

• Integrity
• Pro-active self-starter
• Assertive and tenacious
• Ability to work with little or no supervision
• Highly organized and able to adapt quickly to changing priorities.

go to method of application »

Job Purpose

As the Business Development Manager, you will be the key person for developing business development strategies focused on brand and financial growth, and arranging business development meetings with prospective clients and/or partners. You also will lead a team of professionals to Manage CrowdForce’s Data and Analytics product with the aim of increasing profitability through careful strategic planning and positioning in the FMCG, Government and Humanitarian Industries.

If you are a strategic individual with a growth-focus mindset, we would like to meet you.

Key Areas of Responsibility

• Developing business growth strategies and plans.
• Develop strategies to increase client base.
• Have an in-depth knowledge of business products and value proposition.
• Write business proposals.
• Attend conferences, meetings, and industry events
• Identify and map product strengths and customer needs.
• Research business opportunities and viable income streams.
• Follow industry trends locally and internationally.
• Draft and review contracts.
• Report on successes and areas needing improvements.
• Continuously evaluate the effectiveness of all marketing activity.
• Monitor competition by gathering current marketplace information on new services and promo options.
• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
• Know customer needs through research and market data.
• Develop innovative ways to communicate the company’s service options to potential and existing customers.
• Oversee the design process of our publicity material.
• Recommend changes in service and policy by evaluation results and competitive developments.
• Oversee the lifecycle of Crowd Force Projects from start to finish.
• Create product marketing communications objectives.
• Work with the marketing & communications team to create product sales strategies.
• Create buy-in for the product vision both internally and with key external partners.
• Develop product pricing and positioning strategies
• Translate product strategy into detailed requirements and prototypes.
• Scope and prioritize activities based on business and customer impact.
• Manage the product team, including coaching and disciplinary actions, planning, monitoring and job appraisal.
• Be the Expert on everything about the Product including its unit economics.
• Approve Travel, Cost and Expenses of the Product Team.
• Source, negotiate and close deals with reliable partners. Prioritizing a good mix between quality and best price.
• Leverage companies’ network through the C-suite and external stakeholders to achieve results where necessary.
• Diagnose service delivery problems and initiate actions to maintain or improve levels of service.
• Serve as the liaison between the company and the customer and ensure dispatch of all correspondence to the customer and the follow-up of all correspondences and initiatives.
• Maintain contact with the customer and stakeholders throughout to ensure satisfaction and determine their needs.

Requirements

• A B.Sc. in Business Development, Economics, Finance, Marketing or equivalent role.
• A certification in Project Management is a strong advantage.
• Minimum of 4 years’ Previous experience as a business developer or product manager.
• Previous experience in the FMCG or Humanitarian industries is an advantage.
• Should have experience in carrying out market research, data collection and surveys.
• Experience in identity management is an added advantage.
• Knowledge of the Government and Humanitarian industries is an added advantage.
• Proficiency in the use of MS Outlook and Office suite of products (Word, Excel & PowerPoint).
• Ability to work with minimal supervision.
• Excellent interpersonal and relationship building skills.
• Able to communicate ideas clearly.