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  • Posted: Feb 18, 2025
    Deadline: Not specified
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  • Newark Capital is a credit lending company aiming to provide instant access to loans for SMEs. We are on a mission to provide instant loans to small businesses: ensuring accessibility, affordability, value and customer experience. Newark capital is headquartered in Kikuyu Town with offices in Ngóng, Dagoreti, Ruiru, Wangige, Kikuyu, Limuru, Kiambu and Juja.
    Read more about this company

     

    Business Development Officer

    Key Responsibilities:

    • Conduct market research & competitor analysis
    • Build & maintain a database of potential customers
    • Drive monthly KPIs for sales, disbursement & collections
    • Prepare & present weekly business performance reports

     We’re Looking For:

    • Diploma/Degree in Business-related field
    • 2+ years experience in sales/marketing (microfinance experience is a plus)
    • Strong customer relations & analytical skills
    • Computer literacy & integrity

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    Call Center Agent

    What You’ll Be Doing:

    • Engage clients & negotiate debt repayment plans
    • Resolve customer inquiries & complaints
    • Meet daily & monthly debt recovery targets
    • Prepare and submit timely reports

    Requirements:

    • Diploma in a relevant field with 1-2 years experience
    • Strong communication & interpersonal skills
    • Aggressive, proactive, & emotionally intelligent
    • Computer literate & a critical thinker

    go to method of application »

    Field Collection Agent

    Key Responsibilities:

    • Recover defaulted payments through field visits & client engagement
    • Investigate & resolve customer complaints in line with company policies
    • Detect fraudulent activities & report them
    • Negotiate payment arrangements & ensure follow-ups

    What You Need:

    • Strong communication & negotiation skills
    • Experience in debt recovery is a plus
    • Ability to handle difficult calls & field visits
    • Computer literacy & attention to detail

    Method of Application

    Apply Now! Send your resume to [email protected]

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