Sales Admin - Kitengela Branch at Space and Style Ltd

Reports to: Regional Sales Co-ordinator

Department: Kitengela Branch

Location: Kitengela

Position Objective: To offer support to the branch to meet its set target and develop and maintain customer relationships.

General Responsibilities / Duties

• Organize and process orders via email or phone.
• Detailed thinking, checking for data accuracy in orders and invoices.
• Excellent communication and customer service skills enabling you to successfully contact clients to obtain missing information or answer queries.
• Develop and maintain good customer relations
• Collaborative skills needed to liaise with the Logistics department to confirm timely deliveries.
• Clerical skills to provide and update sales and customer records.
• Computer skills to generate monthly and daily sales reports.
• Willingness to convey key feedback from customers internally.
• Commitment to meeting or exceeding sales targets, reporting any deviations.
• Commitment to staying informed regarding new products and features.
• Pitch for clients and business online
• Maintain and keep the display tidy
• Open and close the office within the agreed times
• Respond to queries and answer customer telephone
• And any other duty that may be given by your immediate superior

KPIs

• Lead response time to customers
• Meeting of set sales target
• Resolve of customer targets.

Requirements:

• 28 years & above
• Degree in Sales and Marketing.
• 3-5 years’ experience
• Competency in sales admin roles or experience in the construction industry as a sales representative will be an added advantage