Administrative Clerk at U.S Missions

Basic Function of the Position 

• The incumbent is assigned to the Facility Management Office and reports directly to the Senior/Deputy Facility Manager. Provides clerical/secretarial support to the Senior Facility Manager, Deputy and assistant Facility Managers, and the designated Facilities Engineering and Maintenance Supervisors. The Administrative Clerk will receive telephone and e-mail inquiries for all types of facility related issues, will provide information and direction as necessary, and keep the Facility Management team apprised of customer complaints so corrective measures can be taken.

Qualifications and Evaluations

Requirements:

• EXPERIENCE: A minimum of two (2) years  as an Administrative Clerk/Assistant or in a clerical setting, or equivalent experience.

JOB KNOWLEDGE:

• The incumbent shall possess job knowledge to include general computer literacy, basic math, and office management and administrative skills. Must be proficient in the use of Microsoft Office software (Outlook, Word, Excel, Power Point etc.) and other computer programs, and customer service oriented.

Education Requirements:

• Completion of secondary school is required.

Evaluations:

• LANGUAGE: English level III (Good working knowledge) Written/Speaking/Reading is required.
• Twi level III (Good knowledge) Written/Speaking/Reading is required. In order to communicate with local contractors and other Facility Management LE Staff. ( Language Proficiency will be tested)

SKILLS AND ABILITIES:

• The incumbent must be a visionary, forward thinker, and quick understudy with an aptitude to learn so he/she can anticipate the needs of the office and those individuals he/she supports. Must have excellent interpersonal skills in order to deal with a myriad of personalities including frustrated customers; able to handle a large workload that encompasses multiple tasks. Must be organized, methodical, decisive, and have professional telephone skills.

EQUAL EMPLOYMENT OPPORTUNITY (EEO): 

• The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

• All applicants under consideration will be required to pass medical and security certifications.