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  • Posted: Mar 12, 2021
    Deadline: Not specified
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  • Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers response to our offerings, we are also the worlds fastest-growing airline. We connect more than 160 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and...
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    Airport Services Duty Officer

    In this role, you will supervise and control flight-handling activities such as flight editing, check-in, transfers and boarding, in order to ensure a high service standard. You will achieve optimum customer satisfaction and on-time department of flights. You will also have overall control of the shift as a direct representative of the Airport Services Manager. You will also ensure punctuality and safety of all Qatar Airways operations.

    Specific Accountabilities Include

    • Ensuring that passenger and aircraft handling practices conform to the safety and security standards
    • Ensuring that all QR aircraft handling standards are met on a shift basis
    • Managing and controlling manpower on the shift, in order to optimize utilization and to maintain staff morale and discipline
    • Ensuring proper allocation of manpower and resources in the airport operations
    • Completing checks to ensure adequate standards are maintained
    • Resolving customer problems and complaints while on duty and working with all departments including Customer Relations to provide resolutions for complaint handling
    • Facilitating ramp handling activities in liaison with GHA, Caterers, Fueling, Maintenance, Cargo, and Crew to expedite departure

    Method of Application

    Interested and qualified? Go to Qatar Airways on careers.qatarairways.com to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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Average Salary at Qatar Airways
₵ 192K from 4 employees
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