Business Analyst at Fidelity Bank Ghana

To work in tandem with the Project Manager to analyze, document and refine business requirements to facilitate the planning and execution of Fidelity Bank Ghana Limited’s Business Transformation projects.

 KNOWLEDGE, SKILLS & EXPERIENCE REQUIRED

Knowledge & Key Requirement     

•    B.Sc. in Electrical/Electronics/Computer Engineering or B.Sc. in Computer Science or Information Technology or B.Sc. in MIS or related areas
•    Minimum 2 years’ experience in business analysis, solutions architecture, process analysis and design, requirements gathering and change management particularly as applied to projects.
•    CCBA/CBAP certification desirable
•    CAPM/PMP certification a plus
•    Knowledge of the Banking industry and the Ghanaian Banking landscape
•    Basic accounting knowledge
•    Working knowledge of the Software Development Lifecyle (SDLC)
•    Advanced knowledge of Microsoft Excel
•    Advanced knowledge of Microsoft Project
•    Advanced presentation skills using Microsoft PowerPoint
•    Excellent writing skills
•    Excellent numeracy and analysis skills
•    Working knowledge of Risk Management

Skills

•    Good analysis and problem-solving skills
•    Negotiation skills
•    Administrative skills
•    Team player
•    Excellent writing and presentation skills

KEY RESULT AREAS

•      Requirements gathering and analysis
•      Business Analysis
•      Financial Management – Cost Analysis
•      Change project monitoring
•      Benefits realization analysis
•      Business Process Analysis and optimization
•      Change Management

Responsibilities

Requirements Gathering and Business Analysis

•      Support PM in gathering of requirements through formal requirements gathering methodologies.
•      Collation of requirements into standard requirements gathering templates for sign-off

Financial Management – Cost Analysis

•      Analyze business proposals to build detailed project cost analysis documents for sign-off

Business Analysis and Benefits realization

•      Work with the Head, IT Business to establish and continually improve the governance process, policies and controls in relation to business analysis.
•      Analyze Business-Technology touch points identifying potential points for improvement and over-hauling
•      Distilling improvement points into requirements for business transformation projects
•      Preparing business cases for various projects/initiatives
•      Conduct project post-mortems together with the Project Manager to assess the benefits derived from projects.
•      Conduct regular reviews of implemented transformation projects and prepare recommendations on deriving fuller value from successfully implemented projects.

Solutions Architecture and proposition

•      Analyze the business for points of improvement.
•      Work together with PM and various subject matter experts to design best solutions and scalable architecture.

Business Process Analysis and optimization

•      Design in concert with Business Units process flows to go with various transformation projects
•      Review current processes associated with change projects and optimize the process as crucial requirements inputs.

Documentation

•      Proper documentation and filing of all business analysis documents and reports
•      Monthly report on Business Analysis efforts

Notifications/Alerts

•      Notification of change projects slipping by pre-determined allowed slippages per project.
•      Immediate notification of projects for which benefits realized are below set thresholds