Business Development Executive - Hillebrand Gori, Ghana at DHL Global Forwarding

Job Requirements

• Good understanding of the Forwarding Industry and knowledge in BWS
• Previous  experience
• Customer management experience
• Able  to identify customer needs by gathering information and building long-term relationships
• Well - developed oral, writing and presentation skills

Overall task & responsibilities

• Executes regional sector strategy on country level
• Manages relationship with BWS Customers as customer point of contact on country level
• Wins, retains and develops Strategic Customers
• Coordinates with CRM’s on account planning, customer enquiries, business reviews, etc.
• Gathers customer and market information to update Product and Trade Lane on current conditions
• Manages relationship of a defined number of customers and prospects in Beer, Wines and Spirit sector
• Build, manage and close  country sales pipeline
• Delivers the country customer budget by maintaining a healthy pipeline, good contractual performance and proactive thinking
• Works on regional customer initiatives and for implementing global business plan contents
• Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectation (SLAs & SOPs)
• Updates CRMs and executive sponsors at regular intervals, ensuring they have an awareness of business critical issues

Key skills & qualifications

• A minimum of about 3-5 years’ previous experience in sales in the logistics industry or similar environment
• Experience in sales
• Strong knowledge of Customs regulations, procedures, International Freight Forwarding, FCL/LCL and Incoterms
• Customer service (Insanely Customer Centric)
• Exceptional written and verbal communication skills both
• Financial and business acumen
• Deadline and sales orientated
• Ability to work with diverse group of people
• A relevant Bachelor’s degree or its equivalent
• Multi-lingual preferred

Does it sound interesting? Please go ahead and apply; we are looking forward to receiving your application.