Business Line Manager – Digital Mining Technology at Sandvik

About The Job

• Are you a proactive self-starter, do you have an in-depth understanding of Sandvik’s business and offering Sandvik offering fluency (specifically the digital and automation products) and proven extensive Change Management, Project Management, and Communications expertise?
• We have a fantastic opportunity for a Business Line Manager – Digital Mining Technology to join our Sales Area West Africa team in Kumasi–Ghana.

Job Description:

• The Business Line Manager (BLM)-Digital Mining Technology will be fully responsible for the representation of the automation. 
• Research and technology development and engineering services in the sales area. 
• This includes people management, distributor management, sales, and profitability of the product line as well as ensuring local implementation of global product line focus areas and measurements. 
• This role is also responsible for the technical and application support for the product line(s) in the sales area. 
• The BLM- Digital Mining Technology is accountable for the financial KPIs for the product line(s), Volume of Sales, Profit Margins, A&S, and Networking Capital.

Key Responsibilities:

• Lead a team of engineers and designers who will provide digital mining support for Sandvik customers using Sandvik equipment.
• Business planning, budgeting, forecasting, and following up on the product line(s)
• Identify the current/future operational constraint trends experienced by Sandvik customers; drive the development and sale of Automation and Digital services as a service offering.
• Supporting West Africa’s “must-win” sales opportunities with change management expertise.
• Identify opportunities to sell Sandvik’s total offerings
• Engaging with the Product Line team to keep learning material up to date with new product releases
• Ensure technical sales support within the product line(s)
• Planning and implementation of automation and digitalization projects
• Keep up to date with competition activities and ensure market competitiveness
• Collect and maintain market data of won and competitors' activities
• Map needs and ensure delivery of relevant training for the team (application, technical, soft skills
• Suggest and evaluate distributors in cooperation with the dealer manager if applicable
• Implement global strategies/ initiatives into the product line in the sales area
• Maintain a succession plan for key product line positions in the sales area
• Ensure CRM/Sales tools is up to date with valid cases for product lines
• Create customer value propositions (that include TCO, EHS, application, and technical knowledge) to proactively create opportunities
• Identify, analyze, and drive resolution of customer issues (warranty and non-warranty) with account management
• Adherence to all SMC Policies & Procedures especially the SHEQ policies.
• The employee may be assigned other duties within their areas of competency as business may require.

Qualification & Experience:

• A Bachelor’s Degree (Industrial, Mining, Electrical/Electronic, Mechatronics) in Engineering or related field.
• A minimum of ten (10) years of experience in a similar Management role is preferred.
• Exposure to international markets along with strong cross-cultural awareness, particularly in remote challenging environments, is desirable
• Experience with the application of the mine automation and information management system will be advantageous.
• Extensive Change Management, Project Management, and Communications expertise
• In-depth understanding of Sandvik’s business and offering Sandvik offers fluency (specifically the digital and automation products)
• A proactive self-starter
• Ability to work as a member of a multi-discipline team and provide guidance to members of the team
• Ability to be an effective team player
• Builds strong working relationships with a diverse range of people across the mining industry
• Act in line and support a purpose-led, high-performing culture, applying the company values and principles of inclusion and diversity
• Knowledge of mining operational methods and processes
• Proficiency in Microsoft 365 applications

License or Certificates:

• Valid Driver’s License & Passport
• Able to clear a criminal background check
• Able to obtain ITAR clearance

We place great value on your personal qualities as well as your determined and hands-on approach:

• The successful candidate is enthusiastic about the work, possesses high ethical and professional standards, and demonstrates a pro-activity and initiative attitude.
• Your excellent interpersonal communication skills enable you to gain trust and the ability to network with ease within the business.
• As a team player, you enjoy cooperating with others, but you also have the motivation to work independently and take ownership of your responsibilities.

Reporting Relationship:

• Vice President - Sales Area West Africa