Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Oct 12, 2020
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Note: Never pay any money to any recruiter for any purpose (certificates, medical testing, interview, work kit or any other thing).

    World Food Programme (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience. As the international community has committed to end hunger, achieve food security and improved nutrition by 2030, one in nine people worldwide...
    Read more about this company

    Business Support (Customer Service) Assistant

    JOB PURPOSE

    • To deliver standard business support processes for a specific professional area of work, to facilitate effective service delivery.

    KEY ACCOUNTABILITIES (not all-inclusive)

    • Gather information with clear direction to support the drafting of documents and preparing reports by other staff.
    • Respond to queries and escalate where appropriate, in order to provide a timely and accurate service to clients.
    • Support processing and managing routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources.
    • Provide revision and proof-reading services for standard documents, to contribute to the development of accurate documentation.
    • Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function.
    • Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff in order to support clients to deliver their work.
    • Take responsibility for data integrity to facilitate availability of accurate information in corporate systems.
    • Provide guidance on routine business support methods and practices to junior colleagues to ensure services are delivered consistently and to the required standards.
    • Work with a variety of individuals, taking on feedback where appropriate to assist in business support delivery for staff.

    4Ps CORE ORGANISATIONAL CAPABILITIES

    Purpose

    • Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
    •  Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
    •  Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
    •  Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.

    People

    • Look for ways to strengthen people’s skills: Trains junior teammates on new skills and capabilities.
    •  Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
    •  Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
    •  Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

    Performance

    • Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
    •  Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
    •  Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
    •  Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

    Partnership

    • Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
    •  Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
    •  Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
    •  Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.

    Method of Application

    Interested and qualified? Go to World Food Programme (WFP) on career012.successfactors.eu to apply

    Learn how to get a job in any industry you want. Read 72 Hours to The Job You Love

  • Send your application

Back To Home
Average Salary at World Food Programme (WFP)
₵ 260K from 24 employees
Mysalaryscale.com

Career Advice

View All Career Advice

Subscribe to Job Alert

 

Join our happy subscribers

This website uses cookies to improve your experience. By using this site you agree to the storing of cookies on your device to enhance navigation, analyze site usage, and assist in our marketing efforts. To learn more, see our Cookie Policy. Accept and Close
 
 
 
Send your application through

Yahoomail Gmail Hotmail