Call Captioners at CDL Human Resource

What You’ll Do:

• Caption live phone conversations in real-time using smart software
• Ensure speed, accuracy, and clear grammar at all times
• Adapt to different speaking styles, accents, and call types
• Ensure flow of the conversation including all nuances
• Keep all data 100% confidential
• Contribute to a critical communication service for vulnerable communities

Requirements

Who We’re Looking For:

• Typing speed of at least 40-60 WPM with 90%+ accuracy
• Excellent English and grammar (minimum C1)
• Strong computer navigation and digital literacy
• Great focus, listening and comprehension skills
• Previous experience in transcription, captioning, or customer support is an added advantage.