Call Center Manager at Goal Limited January, 2021 | MyJobMag

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- Call Center Manager at Goal Limited
Posted: Jan 12, 2021

Deadline: Not specified
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Call Center Manager
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 2 years
- Location Accra
- Job Field Customer Care
GoalConsult is in search of a talented and motivated individual for the post of Call Centre Manager in one of our offices in Accra, Ghana.

REQUIREMENTS
- HND or 1st Degree Holder
- Excellent Communication Skills
- Minimum of 2 years Experience in Call Centre Management
- Ability to multitask and remain calm under pressure
- Strong coaching and leadership Skills
- Proficiency with necessary Technology including Software Applications
- Polite and Professional Phone Voice
- Able to Hire, Train, Coach and lead Call Centre Representatives
- Assisting other Management team members in identifying trends and establishing Call Center goals
- Other Administrative Duties
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