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  • Posted: Sep 19, 2022
    Deadline: Not specified
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    Unateus renders a full cycle of logistics services in the markets of Africa and Asia. Our idea is to help various entrepreneurs, CPA companies, e-commerce platforms, web-shops around the world to develop effective business environment, to allow them to bring their products directly to their customers
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    Call Center Specialist

    Job Description
    Key Accountabilities:

    •  Maintain and build relationships with key managers and customers.
    •  Provide reports and audio recordings of each conversation with the customer.
    •  Work closely with the various departments in the company to ensure accurate follow-up.
    •  Sales skills
    •  Be prepared to call customers who have complaints every working day


    Person Specification:

    •  A bachelor’s degree in Business Studies and/ or Marketing qualification.
    •  At least 2-5 years experience working/worked in a Sales environment.
    •  Ability to work with little or no supervision
    •  Excellent telephone manner
    •  Ability to build relationships quickly
    •  Ability to organize and prioritize workload
    •  Ability to analyze given information and propose options of solution
    •  Work to tight deadlines
    •  Articulate and confident
    •  Highly organized
    •  Excellent communicator
    •  Good interpersonal skills and friendly
    •  Commitment to high-quality service delivery
    •  A flexible “can-do” approach
    •  Enthusiastic and flexible
    •  Reliable and Willing
    •  Efficient
    •  Competency in MS Office, Excel, Outlook, and PowerPoint.
    •  Accuracy and attention to detail
    •  Interpersonal Skills
    •  People Management Skills.
    •  Strong internet connection
    •  Personal computer or laptop
    •  Headset and ability to record outbound calls

    Method of Application

    Interested and qualified? Go to Unateus on www.linkedin.com to apply

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