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  • Posted: Sep 21, 2022
    Deadline: Sep 26, 2022
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    MTN is a leading emerging market operator, connecting subscribers in 22 countries in Africa, Asia and the Middle East. The MTN Group is listed on the JSE Securities Exchange in South Africa under the share code: MTN. As of 30 June 2013, MTN recorded 201.5 million subscribers across its operations in Afghanistan, Benin, Botswana, Cameroon, Cote dIvoire, Cy...
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    Controller, Fintech Service Delivery

    Job Summary:

    • Responsible for coordinate all functional activities on fintech related projects and provide support on all Mobile Money (MoMo) transactional channels (MoMo As, AYoba, etc.) as assigned.
    • This will include providing support on implementation of all new fintech products & services and champion improvements on existing products and services.


    Job Context

    • Evolution and highly competitive Fintech Industry
    • Multi regulated and multifaceted stakeholder management
    • Environmental, social and governance prioritized
    • Partnerships at the core of business practices
    • Increasing demand for Fintech/digital experiences decisions to keep up with customers.
    • Performance driven environment
    • Global and MTN Group Fintech standards and best practices
    • Active media engagement and brand reputation
    • Convergence in markets and exploration of non-traditional revenue streams requiring complex interpretation and structuring
    • Agile ways of working


    Job Role

    • Coordinate onboarding activities and partnership relations for all MoMo Open API partners.
    • Develop and track a checklist of activities as part of on-boarding process for all Third-Party Service Providers to ensure compliance with approved product design.
    • Effectively participate in the design of User Acceptance Tests, with specific focus on identifying areas of improvement in relation to fraud prevention, optimal customer experience amongst others.
    • Collaborate effectively with the fintech Product & Services team to develop products in line with business imperatives.
    • Participate actively in business discussions and provide input to support the implementation of new business and offerings into products and services.
    • Provide ongoing and timely reporting of projects, upgrades, system malfunctions and failures to appropriate team for redress
    • Coordinate activities across all MoMo transaction channels. Channels include but not limited to all MoMo Consumer, Agent and merchant Applications including AYoba etc.
    •  

    Education

    • Minimum of a University degree in Information Technology/Systems, Business Administration, or other related qualifications


    Experience

    • Minimum of 3 years’ related experience in Mobile Financial Services or banking industry


    Knowledge

    • Stakeholder Management
    • Good knowledge of Product development
    • Quality assurance management
    • Electronic commerce appreciation.
    • System management / Administration
    • Strong analytical skills
    • Customer oriented
    • Good appreciation of the agile ways of work
    • Good knowledge of business risk Management


    Competencies
    Skills/Physical competencies:

    • Ability to manage self and be a team player, take self-accountability
    • Energy & Drive – Innovative, Takes initiative, result oriented and develops self consistently
    • Interpersonal Skills - Leadership, customer centricity, collaborative
    • Personal Skills - Trustworthy, integrity and ethical in dealings
    • Operating Skills - Ability to focus on priorities and plans, shares knowledge effectively
    • Organisational Positioning Skills - Good written and verbal communication, presentation skills, commitment to the organization
    • Global thinker, Analytical thinking and Problem-solving abilities, Value Creator
    • A positive attitude
    • Eye for details

    Method of Application

    Send your application to [email protected]

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