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  • Posted: Jan 14, 2020
    Deadline: Not specified
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    Sandvik is a high-tech and global engineering Group with about 42,000 employees with a strong commitment to enhancing customer productivity, profitability and safety.


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    Customer and Application Manager

    Responsibilities:

    Business Growth and Development

    • Ensure overall support and drive common practice and generate relevant processes for ‘must win’ major projects. Specifically, you would be required to:
    • Create and execute Customer testing to develop contract/sales opportunities
    • Conduct Competitor Analysis and identify/implement needed actions
    • Manage Contract Development to Contract Signature in conjunction with Business Line Management
    • Identify, Analyze and Drive resolution of customer issues
    • Develop way of working with Distributor/other Country network for major projects, using account management standards to ensure increased account revenue volume and growth

    Financials

    • Responsible for achievement of budgeted revenue and GP.
    • Responsible for working with assigned customers to maintain (days sales outstanding – invoicing) company target.
    • Ensures customers are compliant with Sandvik Mining and Rock Technology terms and conditions of sale.

    Personal Leadership

    • Ensure that all activities are carried out in accordance with Company Values and current Company Policies and Procedures.
    • Take responsibility for personal development and enhancement of skills.
    • Proactively ensures community involvement within the area of responsibility.

    Technical Expertise

    • Stays current with industry developments, competitive offerings and issues affecting sales and customers.
    • Occasionally participate in technical studies, demonstrations or field tests.

    Environmental Health and Safety

    • Comply with Sandvik Mining and Rock Technology safety policies and applicable government, customer or industry regulations or requirements.
    • Identify and report any unsafe work habits.
    • Strive to find safer ways for customers to work with Sandvik products.
    • Ensure team reports are working in a safe manner and following Company Policies and Guidelines.

    Qualifications

    • You should be a results-oriented individual with relevant Consultative and Analytical skills.
    • A Degree-qualified Engineer or possession of appropriateTrade background with equivalent Technical and Business experience.
    • Exposure to international markets and strong cross-cultural awareness, particularly in remote challenging environments, is desirable.
    • French language skills would be highly regarded.
    • Competency in LEANSix Sigma methodology will be added advantage.
    • You should possess highly developed interpersonal skills to conceptualize customer application processes in order to advise on equipment and other product needs.

    Method of Application

    Interested and qualified? Go to Sandvik on sandvik.wd3.myworkdayjobs.com to apply

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