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  • Posted: Feb 23, 2023
    Deadline: Not specified
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  • Ericsson is world's leading provider of communications technology and services. Our offerings include services, consulting, software and infrastructure within Information and Communications Technology.


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    Customer Project Manager

    About the job
    About This Opportunity
    We are now looking for a Customer Project Manager, to lead assigned customer projects securing that project goals are met, customer expectations are fulfilled, and that the customer relation is handled in the best possible way within the scope of the contract.

    What You Will Do:

    • You will establish the project plan baseline: define project scope, secure the necessary resources, and plans and monitor all activities.
    • Drive project execution: track project activities, monitor and handle changes, conflicts, and critical issues
    • Handle customer and partner engagement: manage customer relationship building confidence and trust, ensure project progress arranging meetings and customer events
    • Handle project finance: ensure financial system monitoring
    • Develop the business: participate to contract preparation and to pre-sales meeting
    • Develop the CPM subject area: simplify processes, methods, and tools with creative ideas

    You will bring:

    • Minimum Graduate Degree.
    • 3+ Years of Minimum Experience in Project Management skills (budget management, risks analysis, etc.)
    • Demonstrated ability in BSS and IT projects delivery – Billing, CRM, migration project exp, configurations, customizations, 3PP integrations, etc
    • Financial Competence & Analysis Skills.
    • Business Understanding & Consultative Selling Skills
    • Customer and Market Insight.
    • Negotiation, Persuading & influencing Skills
    • Project Management Skills
    • Occupational Health & Safety (OHS)!
    • Leading, supervising, planning & organizing skills
    • Proficiency with English Language!

    Additional Requirements:

    • PMI/PMP/Prince2 certifications - The CPM is expected to be certified on the job stage that they holds
    • Project sales process & Contract management
    • 3rd party supplier’s management experience
    • Mobile financial experience
    • BSCS, configuration, customization & integration of applications, software development project management
    • Having worked in projects that required multiple (30+) REST/JSON/etc integrations with 3PPs (banks, merchants, suppliers, etc)
    • Previous role as PM, Solution Integration Lead
    • Vendor delivery experience

    Why join Ericsson?

    • At Ericsson, you´ll have an outstanding opportunity. 
    • The chance to use your skills and imagination to push the boundaries of what´s possible. 
    • To build never seen before solutions to some of the world’s toughest problems. 
    • You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Ericsson on jobs.ericsson.com to apply

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