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British Council is the UK's international organisation for cultural relations and educational opportunities. We are on the ground in six continents and over 100 countries, bringing international opportunity to life, every day.
The Role Purpose:
To contribute to the smooth running of the British Council’s project, arts and exams operations in Ghana by delivering high quality customer service and sales targets as part of a larger team that is in line with corporate standards and policies. The postholder will be the main point of contact for visitors, providing information about our services, counselling customers to ensure they make the right decisions regarding products and services and ensure enquiries are converted into sales.
Role Requirements:
Please refer to the role profile for a full list of the role responsibilities/accountabilities and person specification.
Please note you will not be able to upload your CV. You will need to write down all relevant information you would like the Recruitment Team to review on your British Council application. Please do not refer back to your CV for information as we will not be able to view it.
Please follow the links for relevant document to support your application:
Customer Service & Sales Advisor - Role Profile.pdf
British Council Behaviours.pdf
British Council Core Skills.pdf
In your application form, please clearly explain how you meet the essential and desirable skills, qualification and experience criteria mentioned in the person specification section of the role profile. This will help us determine your fit for the role and increase your application's chances of success.
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