Data Analyst (Contract) at Vodafone Ghana

About The Job

Role Purpose
The Data Analyst:

• Undertaking data collection, pre-processing and analysis
• Building models to address business problems
• Presenting information using data visualization techniques
• Supports the delivery of accurate, insightful, and timely analysis into the performance of the business

Key Accountabilities And Decision Ownership:

• Work in collaboration with team members to ensure that there is continuity of reports and processes even in the absence of other team members
• Provide support to the team in analysing business performance
• Provide support in the delivery of value added reports to the business using available BI tools
• Provide analytics and insights to the business on consumer behaviour /usage and the impact of network performance on service revenue
• Identify valuable data sources and automate collection processes
• Undertake pre-processing of structured and unstructured data
• Analyse large amounts of information to discover trends and patterns
• Build predictive models and machine-learning algorithms
• Combine models through ensemble modeling
• Present information using data visualization techniques
• Propose solutions and strategies to business challenges
• Collaborate with engineering and product development teams

Core Competencies, Knowledge And Experience
Leadership and Teamwork:

• Must be able to work effortlessly within the team and across the business to drive discussions on business performance
• Must show initiative and anticipate the needs of the team and work proactively to deliver the necessary support

Innovation and Change:

• Must have a natural inclination for seeking out new ideas and opportunities
• Should exhibit creativity in approaching everyday challenges in the workplace
• Design, automate and disseminate interactive business dashboards to generate actionable insights

Drive:

• Constructively challenge and assist CVM, EVM and the new Product development teams with data and insights to manage customer base, reduce churn and develop exciting products

Technical Competence:

• Must have strong analytical, conceptual and problem solving abilities
• Must love numbers
• Must possess excellent attention to detail
• Knowledge of R, SQL and Python
• Experience using business intelligence tools (e.g. Tableau) and databases

Communication:

• Must be able to communicate confidently both orally and in writing. Presentations to the business is a normal requirement for this role
• Must have good interpersonal skills to support working closely with the Financial Performance teams within the business

Technical And Professional Qualifications:

• A Bachelor’s degree in in Mathematics, Economics, Computer Science, Information Management or Statistics
• Prior experience in the telecoms industry (an advantage but not required)
• Knowledge of revenue streams within the telecoms industry (an advantage but not a requirement)