Diaspora Engagement Manager HEO at Her Majesty's Government (HM Government)

Main purpose of job:

• The UK and Ghana are forging a partnership for the future.
• The most valuable parts to this are often our people-to-people links – over 250,000 Brit-Ghanaians in the UK.
• The purpose of this job is to support investment in the UK-Ghana diaspora to underpin a strong future partnership.
• The successful candidate will ‘own’ the British High Commission’s (BHC’s) relationship with the Ghanaian Diaspora and main Diaspora offices in Ghana.
• Together, the successful candidate will be expected to set a vision for their part of the future relationship, and use the resources of the BHC to deliver on it.

Roles and responsibilities

• Facilitate and manage the BHC’s relationship with the Diaspora, in all its forms: individual links, links with Diaspora organisations, and government to government policy links.
• Curate Diaspora engagement opportunities and seeking partnerships which align with BHC objectives
• Represent the BHC at Diaspora events across Ghana and the UK
• Assume responsibility of the BHC’s forward facing Diaspora office
• Build and deliver a highly visible and effective public communication strategy, which promotes the UK’s soft power with both Ghanaians and the Brit-Ghanaian diaspora. Use existing channels (such as @UKinGhana) and considering new ones.

Resources managed:

• Essential qualifications, skills and experience  
• Bachelor’s in Communications, International Relations or other relevant field of study.
• A minimum of 5 years’ experience in a fast-paced working environment as a manager.
• Experience of working across the UK-Ghana diaspora, there sub-groupings, and their needs.
• An understanding of Ghana Governments Diaspora engagement policies and strategies
• Event Planning experience
• Dealing with logistics, administration and budgets
• Excellent IT skills (including working knowledge of MS office packages (excel; word, PowerPoint etc);
• The ability to respond flexibly to competing demands, often at short notice;
• Discretion and confidentiality;
• Strong organisational skills and good attention to detail (events planning; guest lists).
• Ability to write accurate, professional English at speed, in formats including formal letters and minutes.
• Good team player with strong customer service skills, including with others with competing priorities
• Ability to plan ahead, anticipate problems / clashes and proactively sort them out
• Able to work under minimal supervision and deliver for senior-level individuals
• Ability to build highly-effective relationships with external organisations.

  
Desirable qualifications, skills and experience  

• Local knowledge of Accra (to inform logistics) and Twi / Ga for working with local contacts.

Required behaviours  

• Making Effective Decisions, Managing a Quality Service, Communicating and Influencing, Working Together