Export Operations Specialist at Deutsche Post DHL

Description

• We are seeking for an Export Operations Specialist who will administer import / export plans and processes to provide preparation and clearance documentation through the relevant authorities and guide as well as  advise customers on import / export operations and regulations in line with business strategy and objectives, corporate guidelines and policies.

Key Responsibilities

• Administer import/ export plans and processes to optimize service and performance
• Perform transactional operational tasks related to import/ export in adherence to regulations and internal procedures
• Undertake import/ export entries and support operational activities as per internal procedures and latest local customs regulations
• Prepare calculations for duties, tariffs, price conversions, weight and volume of merchandise imported/ exported from/ to foreign destinations
• Draft, distribute and archive all required import/ export documents
• Check invoices and shipping documents to enhance accordance with federal regulations
• Verify entries to ensure customer requirements are met and suggest routine corrective actions in case of deviations
• Ensure export / import operations are as per business guidelines and compliant with set expectations
• Administer IT systems related tasks to provide updated information on shipment
• Cooperate with internal functions such as customer service, product, sales, etc.
• Connect with overseas office to check and verify shipment information
• Resolve recurring issues, and suggest enhancements for import/ export work methods focusing on increasing effectiveness and efficiency the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectation (SLAs & SOPs)

Job Skills, Qualifications & Experience

• A minimum of a Bachelor’s degree in a relevant field
• At least two (2) years’ previous experience in Export Operations and documentations.
• Knowledge of Customs Regulations and Declaration
• Ability to identify customer needs by gathering information and building long-term relationships
• Results driven and attention to details
• Well-developed oral and written communication skills
• Ability to work alone and within a team environment
• Honest, reliable and trust worthy