Field Associate Manager at PULA

JOB DESCRIPTION:

• Data collection and data management: that is, refining the study design and survey instruments, overseeing and monitoring data collection exercises using the Business Intelligence dashboard and assisting with data quality queries.
• Participate in field staff recruitment; select, assign, coach, counsel and discipline employees.
• Management of Senior Field Coordinators and Field Coordinators.
• Conducting training for field staff i.e. enumerators, Senior Field Coordinators and Field Coordinators.
• Conducting clients training, mobilization/workshops.
• Management  and support for  crop cut exercises.
• Management and support for  yield index insurance pay-outs, if necessary.
• Coordination with client field staff and insurance auditors.
• Escalating issues experienced in the field.
• Help to go to the field to diagnose issues when required.
• Prepare projects’ budgets, recordkeeping for expenses and reconciliation against the budget for each project.
• Help with internal data audits when required.
• Handling and resolving customer complaints from farmers and stakeholders as needed.
• Assisting in product launches when required.
• Identify good performers, and transparently and honestly report on non-performing staff.
• Clear and consistent communication up and down the reporting lines.
• Any other duties as requested by management

Who you are: 

REQUIRED QUALIFICATIONS, KNOWLEDGE AND COMPETENCES:

• At least a BSc degree in  Project Management, Agricultural Economics, Agribusiness or a degree in Business/ Management related field.
• At least 3 years of work experience working with clients, project teams, farmers, field teams and agro-dealers.
• Experience in data collection and data management.
• Skills to interact with clients, farmers, field teams and agro-dealers.
• Ability to work independently in a multi-disciplinary, multi-institutional, and multicultural environment
• Excellent communication and organizational skills
• Able to work and communicate in English and local dialect
• Intermediate Spreadsheet (Microsoft Excel or Google Sheets) skills is an added advantage 

Some more expectations:

• Our team is deeply field based. We hire from the areas that we are working, rather than focusing on hiring only from capital cities or major metropolitan areas.
• The individuals best suited for these positions are those who are comfortable speaking in relevant local languages and moving around rural areas.
• Everyone needs to be able to work “on the go”: staff are expected to call into conference calls multiple times a week, and to submit communications on email and other mediums throughout the week. While it is difficult to keep a phone and other devices charged while working in rural areas, the best employees plan their movements well enough to ensure being in contact at the right times.