Field Coordinator - Ghana at PULA

About The Job

What you will be doing:
Under the direct supervision of the Field Associate Manager - Ghana, the Field Coordinator shall;

• Provide full support to the field team with all necessary project activities to ensure maximum efficiency on the ground.
• The ideal candidate learns quickly, is resourceful and has experience managing teams and running a field project.

In this role, you'll:

• Participate in field agents recruitment; select, assign, schedule, coach, counsel and discipline employees.
• Management of field agents
• Conducting field agents training.
• Assisting in client training/mobilization/workshops
• Management and support for crop cut exercises.
• Management support for yield index insurance payouts, if necessary.
• Data collection and data management: that is, refining the study design and survey instruments, overseeing and monitoring data collection exercises using the Business Intelligence dashboard and assisting with data quality queries.
• Coordination with client field staff and insurance auditors.
• Escalating issues experienced in the field.
• Help to go to the field to diagnose issues when required.
• Help set project budgets, record keeping for expenses and reconciliation against the budget for each project.
• Help with internal data audits when required
• Handling and resolving customer complaints from farmers and stakeholders as needed
• Assisting in product launches when required.
• Identify good performers, and transparently and honestly reports on non-performing staff
• Clear and consistent communication up and down the reporting lines.
• Any other duties as requested by management

What you will need to be successful:

• A BSc degree in Project Management, Agricultural Economics, Agribusiness or a degree in Business/ management related field.
• 2+ years of experience working with clients, project teams, farmers, field teams and agro dealers.
• Experience in data collection and data management.
• Skills to interact with clients, farmers, field teams and agro dealers.
• Ability to work independently in a multi-disciplinary, multi-institutional, and multicultural environment
• Excellent communication and organizational skills
• Intermediate Excel skills is an added advantage

Some More Rxpectations:

• Our team is deeply field based. We hire from the areas that we are working, rather than focusing on hiring only from capital cities or major metropolitan areas.
• The individuals best suited for these positions are those who are comfortable speaking in relevant local languages and moving around rural areas.
• Everyone needs to be able to work "on the go": staff are expected to call into conference calls multiple times a week, and to submit communications on email and other mediums throughout the week. While it is difficult to keep a phone and other devices charged while working in rural areas, the best employees plan their movements well enough to ensure being in contact at the right times.

What Pula will Bring to the Table:

• Growth potential: With an untapped market of 1.5 billion smallholders worldwide, on track to doubling the number of farmers insured in 2021 and Pula's global leadership in Agriculture Insurance, the Commercial Director has a tremendous upside growth potential.
• Market Leader: Not only is the opportunity massive, but Pula is by far the market leader in it's category with 5.3m farmers insured as at the end of 2021.
• Solid: Pula has been funded by leading venture capital investors (Omidyar Network, ACCION, MercyCorps) and global philanthropic institutions (MasterCard Foundation, CGAP/World Bank as well as the Bill and Melinda Gates Foundation). Pula closed a $6m series A funding in December 2020 in the right in middle of the pandemic a clear testimony of the opportunity that Pula is going after.
• Respected: Winner of the Singapore FinTech Festival 2019, Winner of The InsureTech of the Award, Africa. Featured on TED talks, The New York Times, The Economist.
• Impact and creation: This is a high-impact role, reporting to the CEO and Co-Founder, that offers a unique opportunity to bring the company to the next level, whilst developing new strategies, approaches and ideas.
• Leadership: The founders & CEO foster a culture of transparency, respect, high performance, pragmatism, execution and personal development.
• Purpose: It is rare to find a professional opportunity that offers accelerated professional development and a life purpose. Pula is going through a second phase of accelerated growth that will naturally provide professional development, whilst contributing to the financial stability of small farmers in the emerging markets.
• Remuneration: Competitive base salary accordingly with seniority and experience, commission on closed sales and an employee share option plan that offers an attractive equity upside.