Flight Operator - Graduate Talent Program at Zipline

About You And The Role

Our graduate talent program gives local youth the necessary skills for employment in the field of instant logistics. Subsequently, successful Graduate Trainees are empowered to apply their acquired skills in the local and international job market.

As a member of Zipline’s Flight Operations team under the Graduate Talent Program in one of the Distribution Centers in Ghana, you’ll be responsible for ensuring that the delivery of medical products to health facilities is done in a safe and timely manner. This will involve working with a team of flight operators to conduct regular pre-flight inspections, launching, and recovery of the drones (aircraft). You’ll be trained to assist with regular maintenance of the drones and other equipment at our site to support ongoing operations. You will be expected to contribute to the continuous improvement of our daily operations and processes to support the growth of our operations as we scale.

What You'll Do

• Launch and Recovery: You will assist in the safe assembly of drones in preparation for up to 300+ flights per day, perform critical checks, communicate with Zipline controllers in readiness for flight, launch and disassemble drones on return to the Distribution Center.
• Maintenance of drones and ground equipment: You will assist in performing corrective and preventive maintenance: scheduled or unscheduled on Zipline’s Aircraft and Ground Equipment. The maintenance includes but is not limited to Aircraft body maintenance, aircraft wing maintenance, etc.
• Troubleshooting: You will support the team to follow troubleshooting guidelines for the drones and ground equipment and collaborate with in-country and remote engineering teams to troubleshoot and optimize issues.
• Projects: You may be involved in short-term and long-term projects that involve collaboration across functional teams in efforts to scale drone deliveries up to 300+ and improve operational efficiency.

What You'll Bring

• Diploma or HND/Bachelor’s Degree in Mechanical/Electrical/Electronics/Aerospace Engineering
• You enjoy working in the field and are not afraid to get your hands dirty
• Ability to stay focused, humble, and safety-conscious during 12 hour shifts
• Ability to work in a fast-paced environment and enjoy work that keeps you on your feet
• Ability to maintain focus during extended daily flight operations
• Comfortable troubleshooting mechanical and electrical issues with complex, battery-operated machinery
• Extremely process & detail-oriented
• Full professional proficiency in spoken and written English
• Must be eligible for National Service for the 2023/2024 year

What Else You Need To Know

• Must be willing and able to work night/weekends on shifts
• Must be willing and able to work for a period of up to 48 hours or more/week
• This is a one year full-time position based in one of the six Zipline distribution centers in Ghana
• Must be willing to relocate to any of our distribution centers in Ghana
• This program will involve regular communication with customers to process their requests and answer their queries about our stock and seek support
• Women are encouraged to apply, as we believe a balanced team is critical for success
• Must be able to commit to one month period for Zipline Academy training program
   

Once hired you will go through a rigorous training program with Zipline Academy to gain a deep understanding of our history, our mission, our impact, and our UAS systems. The program includes a thorough Flight Operations training that covers different parts of our system and our drone.