Fraud Prevention and Monitoring Analyst at Vodafone Ghana

Job Description

Core Fraud Prevention

• Lead in effectively detecting, preventing, and managing GSM Gateway Fraud.
• Adequately monitor the occurrence of all types of fraud on the Vodafone Ghana IN Platform and other interfaces e.g ( simbox, roaming fraud, high usage, PABX, sim registration, hot list, Mobile IN Top, IRSF / Test sims)

Fraud Risk Management

• Coordinate fraud risk reviews of all new products and services as required by the business
• Lead in the coordination and implementation of new trends in fraud management.

Governance and Reporting

• Preparation of Fraud related reports
• Fraud forum activities
• Analysis of internal and external trends of incidents
• Responsible for achieving fraud security compliance

Key performance indicators

• Provide an effective security cover for the prevention, detection and management of GSM Gateway Fraud.
• Offer the required monitoring of fraud on the Vodafone Ghana IN Platform and other interfaces. These should cover all fraud types e.g ( simbox, roaming fraud, high usage, PABX, sim reg, hot list, Mobile IN Top, IRSF / Test sims)

Core competencies, knowledge and Skills

• Specialist in their field with a mix of consultative and security audit experience
• Revenue Assurance or Telecoms operations experience
• Sufficient understanding of Fraud (detection, monitoring and analysis)
• Strong analytical and written ability; results-orientated with a process improvement and commercial focus.

Technical/professional qualifications:

•  Bachelor’s Degree from a recognised tertiary institution