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  • Posted: Feb 21, 2023
    Deadline: Not specified
  • Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman’s words or TechCrunch article Launched in 2019, Taptap is tapping into a transformative shift in global finance...
    Read more about this company


    Head of Africa

    Job Summary

    • You will be the senior leader and representative for Taptap Send’s Africa business, including full P&L ownership. 
    • This combines both expansion – negotiating and opening Taptap Send in new markets and growing our existing business across Africa, while leading senior relationships with regulators, central banks, telcos, banks, and other significant pan-African players. 
    • With overall responsibility for growing existing markets and launching new ones, you will manage a team of regional heads (currently divided into Francophone West Africa, Francophone Central Africa, and Anglophone Africa), who oversee a network of Country managers, Growth managers, Business
    • Development managers, and Launchers, distributed across both sender and receiver-side markets (representing a team of over 30, in over ten countries, and growing fast). 
    • You will have deep experience of working in Africa and with the African diaspora, with knowledge of French and preferably at least one other relevant language.
    • You will be willing to travel regularly and solve issues face to face. 
    • You are obsessive about product details, and can negotiate good deals that benefit our customers. 
    • You are a relentless networker, and can maintain strong relationships across multiple geographies and timezones. 
    • You are able to recruit and motivate a high-performing team, setting clear goals, and raising the bar with each new person hired. 
    • You will have a track record of hiring senior management to work in your team.


    • Own the P&L for Taptap Send’s Africa remittance business
    • Launch new countries for Taptap Send’s remittance network and build positive relationships with the best partners in target countries
    • Be the face of Taptap Send to new and existing financial institutions and regulatory partners, overseeing the process from first scoping meetings to launch
    • Work cross-functionally to ensure Taptap Send has the best product offering in-market
    • Negotiate the best possible terms with our partners in each country
    • Continue to spot new opportunities to improve our product offering in existing markets
    • Be aware of market disruptions that can present opportunities for innovative products
    • Understand local FX dynamics and be able to create a network for sourcing FX
    • Hold payout partners accountable for their performance, and drive continuous improvement
    • Lead and build a high-performing senior team, and work cross-functionally within the company to achieve your goals
    • Extensively travel to markets to gain a deeper understanding
    • Stay close to our customers as we develop new products and channels
    • Report upwards to senior management and board level, with ability to articulate and control key levers of the business.


    • Are passionate about our mission and eager to do what needs to be done to achieve it
    • Enjoy challenges, are resourceful and think outside the box to find creative ways to tackle problems
    • Love leading and building teams
    • Love managing relationships across cultures and sectors
    • Are cheerful about urgent work required outside work hours
    • Don’t hesitate to get on the phone to promptly resolve issues or persevere to get a result
    • Have great organisational skills and the ability to manage multiple time-sensitive priorities in a fast-paced startup environment where no two days are the same
    • Are familiar with a number of countries in the region
    • Have at least 10+ years of experience in managing teams and key relationships
    • Have extensive contacts and networks to draw on.


    • Competitive salary
    • Flexible hours
    • Regular team events
    • Learning and Development budget for your professional development needs
    • Taptap equipment (laptop, accessories)

    Method of Application

    Interested and qualified? Go to Taptap Send on to apply

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