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  • Posted: Oct 2, 2020
    Deadline: Not specified
  • Note: Never pay any money to any recruiter for any purpose (certificates, medical testing, interview, work kit or any other thing).

    National Banking College is the largest single-campus financial services educational institution in Ghana, offering a greater choice of programmes and options spanning academic and professional courses and training modules, and even better facilities and support services.

    Read more about this company

    Head of Information & Communication Technology

    •  Support the development of National Banking College’s ICT strategy, including solutions and opportunities to improve training delivery and business performance
    •  Develop, implement and update ICT-related infrastructure, making capacity recommendations for improvement of the capacity of local ICT systems in support of ongoing business operations & future requirements
    •  Ensure that the NBC meets legal and contractual obligations relating to ICT resources, systems, services, and usage, complying with legislative requirements, (e.g. data protection, safeguarding and licensing requirements)
    •  Ensure security of data, network access and back-up systems
    •  Manage troubleshooting, system backups, disaster recovery and provide expert support whenever necessary
    •  Liaise with external bodies, contractors, and service providers in the provision of effective and efficient ICT services
    •  Manage information security of the college
    •  Coordinate ICT training for staff, including provision of documentation and user guides
    •  Liaise with senior management to create a vision and development plan for ICT that supports NBC’s initiatives and priorities
    •  Ensure a robust disaster recovery plan for ICT services and failover procedures with an effective business continuity plan (BCP)
    •  Manage all ICT-related projects: digitization & digitilization strategies
    •  Implement and maintain a knowledge management and learning management system
    •  Provide required IT related support for social media management


    •  Coordinate the design, development and delivery of quality ICT training programmes with attention to relevant course content
    •  Monitor and evaluate ICT training programmes of the College for relevance
    •  Design and customize internal and external customer experience

    Qualification Required and Experience

    •  A minimum of a master’s degree in computer engineering, management information systems or other related field
    •  PMP or Prince 2 certified
    •  IT qualification or certification eg CISCO (CCNA) Microsoft (MCP) (MCSE), (MCSA)
    •  Demonstrated exposure and passion for learning and development in the banking industry
    •  Must have held a senior management position for a minimum of 5 years
    •  Must have managed the deployment of management information systems for practical use by stakeholders
    •  Knowledge of the financial sector, local/international or both and emerging the banking systems

    Competencies / Knowledge & Skills

    •  Proven experience as ICT Manager
    •  Expertise in facilitation and presentation to adult learners
    •  Organizational and project management skills
    •  Leadership and communication skills and a proven ability to motivate, coach and develop staff
    •  Flexible, adaptable and efficient
    •  Sensitivity and awareness of confidentiality requirements

    Method of Application

    • Letter of Motivates stating achievements in relevant area of expertise
    • Detailed CV with names of referees

    Applications to be addressed to:
    [email protected]

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