Head of Planning & Performance at Jumia

The Planning & Performance function at Jumia is responsible for anticipating and structuring the planning & performance activities for the country. We are a cross functional team delivering what is right for the country agnostic of function or agenda.

The role emcompasses eight clearly defined dimensions:

• Steering country on full PnL to profitability across GP1/GP2 & GP3
• Producing and owning Monthly/Weekly performance planning
• Constantly refining and improving our approach to deliver on our budget and vision
• Prepare mid month and monthly Performance reviews
• Launching/implementing and monitoring performance steering actions across marketing/commercial/ops and Jumia Services
• Lead performance steering and execution of Tier 1 events in country

The Head of Planning & Performance is manages and coordinates high impact actions and projects across all functions commercial/marketing/Ops and JS. The aim is to bring exceptional profitable usage growth.. The Head of Planning & Performance is a key contributor to delivering a profitability and sustainable Jumia with world-class customer experience and ensuring Jumia becomes the most beloved shopping destination for Africans.

This role entails:

• Defining and monitoring monthly performance across and full PnL identifying and conducting root cause analysis on deviations ensuring all departments are aligned with the expected trajectory
• Leading the defining and implementation of performance steering actions to growth in the profitable usage of Jumia
• Giving weekly visibility on key deviations versus Business Plan for the country
• Assessing every month the deviation versus Jumia Services SLA (Service Level Agreement) to avoid any extra cost due to lack of planning accuracy
• Leading locally the Tier 1 event execution across functions
• Launching/implementing and monitoring performance steering actions across marketing/commercial/ops and Jumia Service

A successful candidate will fulfil the following requirements:

• Ability to execute cross functional performance plans
• Strong interpersonal skills
• Advanced analytical skills
• Organized and structured
• A Fast learner who is resistant to stress
• Independent with a strong ability to go further than the expectations

Expected background and technical skills:

• Top Business / Engineering Schools and Universities
• 5 years experience
• Significant experience in ecommerce, management consulting, venture capital, company creation or category management (retail) would be appreciated
• Proficiency in MS Office and Excel (VBA would be a plus)
• Ability to analyse large data sets to make strategic decisions

As a whole, we expect someone passionate, creative and able to work efficiently. We expect a leader.

We offer:

• A unique experience in an international, entrepreneurial, yet structured environment
• An unparalleled personal and professional improvement as our longer-term objective is to train the next generation of leaders for our future internet ventures
• The opportunity to be part of a team full of talented people with the best backgrounds