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  • Posted: Oct 13, 2020
    Deadline: Not specified
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    Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumias mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers.


    Read more about this company

    Head of Seller Management

    You will shape the way we manage and animate thousands of sellers, and use all your levers to make them grow while ensuring their operation excellence to protect our CXP. You position willl entail:

    • Reaching your targets on:
      • NMV
      • PC1% services
      • % of sellers with a score above 75%
    • Managing 2 departments:
      • Acquisition & Incubation: responsible for acquiring and managing for the 1st month our seller base. Find the right balance between quality and quantity of leads, and make sure your seller can grow with the least individual support.
      • Jr KAM: managing closely your marketplace vendors showing the most potential, massively communicating with our sellers, ensuring the engagement of our base though different communication channels.
    • Maintaining a good allocation of our sellers and ensuring that targets and bonus are properly calculated and paid on time.
    • Contributing to the optimization of all our systems and helping on the good execution of our tech road map. This implies:
      • Sales Force
      • Seller Coach
      • Seller Center (stock, price & content management platform for our sellers)
      • Powerbi weekly business review
    • Leading all the vendors animation routine
      • Communication plan (all channels) – including Walkme
      • Organization of offline events
      • Organization of vendor challenges, etc..

    Required Skills & Qualifications:

    • 6-8 years’ work experience in leading a business unit, major functional program, ideally with full P&L responsibility and commercial / business development focus
    • Proven skills in creating forecasts, budget planning, target setting, detailed reporting
    • Proven track record in business development at scale, covering project management and potentially also sales/account management
    • General manager/owner mentality and an entrepreneurial drive
    • Strong ability to operate in a matrix environment, collaborate with various stakeholders in different locales and functions effectively, and manage multiple priorities simultaneously
    • Deep understanding of eCommerce/Marketplace

    We Offer:

    • A  unique experience in an entrepreneurial, yet structured environment
    • A unique opportunity of having strong impact in building the African ecommerce sector
    • The opportunity to become part of a highly professional and dynamic team
    • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders

    Method of Application

    Interested and qualified? Go to Jumia on africainternetgroup.peoplehr.net to apply

    Learn how to get a job in any industry you want. Read 72 Hours to The Job You Love

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