Import & Export Manager / Clearing & Forwarding Manager at Apex Shipping & Commercial Company Ltd

Role Overview

This role requires an experienced Logistics Practioner who has experience in dealing with Customs on various Customs Procedure codes. It requires critical thinking and the ability to study international shipping documents and knowing what to do when a request comes from a customer.

The role requires a dynamic personality that is able to analyse information and take action inorder to facilitate the speedy movement of Goods.

The company works with customs who use various regimes with Customs such as Free zones, In bond manufacturing , Bonded Warehouse Operations, Temporary Importation processing , Government exemptions Cargo etc. The candidate should be conversant with the various regimes to be able to successfully manage the Import & Export Desk of the organisation.

Key Responsibilities

• Perform Quality checks on documents received for Customs Clearance processing
• Ensure prompt application & preparation of E-MDA’s with minimum error and delay
• Ensure timely and smooth processing of cargo release with Shipping line and Terminals where necessary
• Tracking of clients cargo and update file records
• Ensure that the Documentation Team process Customs entry (BoE) with ICUMS system accurately with minimal errors.
• Prepare Monthly reports of jobs done per client.
• Liaise with stakeholders to ensure the smooth clearance of cargo
• Keep track of all pending jobs.
• Daily follow up on the status of jobs of clients.
• Ensure accurate recording of clients’ updates and periodic communication is sent to all clients.
• Keeping track of clearance to make sure we maintain clearing time of 3 working days after receipt of duty cheques and improve this KPI over time.
• Follow up with existing Clients for new files to meet targets set for the year.
• Responding to queries on files from Clients when it appears to be above the level of Customer Service and Operations supervisor.
• Sensitize field staff of new policies introduced into the industry by Stakeholders.
• Attend all stakeholder/ industry meetings on behalf of the Organization that relate to the Operations of ASCO.
• Resolve all issues relating to clearing of cargo from port.
• Supervise all reports generated from the Operations desks.
• Prepare and Submit reports of files received, pending and completed on a weekly, monthly and yearly basis.
• Apply Customs Law to inform and advice client and company on best approach to solving problems.
• Ensure all pending jobs are perfected and closed with Customs.
• Handle all Exemptions processing & suspense regime related issues and ensure they are closed and reconciled/perfected.
• Train subordinates to come up to take on role in case of absence from work.

Key Competencies

• Strong communication skills (verbal and written)
• Proactive, results oriented
• Strong presentation & negotiation skills
• Sound project management skills
• Driven and committed to success while maintaining integrity

Preferred Qualification & Experience

• A bachelor’s degree in Logistics & Shipping
• Experience with GCNET & ICUMS
• A minimum Eight (8) years’ relevant work experience in the Logistics Industry
• A track record of adding value to any business endeavour
• Customs proficiency certificate
• Must understand Customs procedures in relation to Import & Exports