Information Technology (IT) Officer at Ghana Refugee Board

Job Description

• Co-ordinates the installation of IT equipment and systems; and supervises the repair, upgrading and maintenance of IT equipment, systems and resources;
• Provides technical support for IT infrastructure and systems; inspects and validates newly procured IT equipment and systems; and compiles and monitors IT warranties and service level agreement with IT solutions providers;
• Collates inputs for the Unit’s budget preparation;
• Produces draft technical reports; and updates staff records in the database;
• Provides technical solutions to problems relating to IT infrastructure; and inputs for the development of IT user training manuals
• Undertakes troubleshooting on IT infrastructure and systems and submits a report for appropriate action; and provides regular in-house IT system maintenance for end-users;
• Performs authorized IT system upgrades; and collates data to support the development of IT user training manuals;
• Organizes for the delivery of user training and user-support; and provides help-desk services to the staff of the organization.

Requirement/Skillsriting skills;