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  • Posted: Mar 16, 2023
    Deadline: Not specified
  • Momentum Metropolitan Holdings, formerly MMI Holdings, is a South African-based financial services group was established on 1 Dec 2010, through the merger of Metropolitan and Momentum.
    Read more about this company


    Learning & Development Manager

    About The Job

    Role Purpose    

    • The L & D Manager is responsible for improving the productivity of employees. 
    • This position assesses company-wide developmental needs to drive suitable training solutions for employees with a special focus on the sales team. 
    • This position actively searches, creatively designs and implements effective methods to educate, enhance performance and recognize performance.


    • Bachelor's degree in HR, Psychology or related field required; a masters’ degree is an advantage.
    • At least 5 years hardcore experience in designing and implementing employee development programs.
    • Exposure in the financial services industry is a plus;
    • Certified Professional in Learning and Performance credential required

    Duties & Responsibilities:    

    • Conducts annual training and development needs assessment (individual and organisational);
    • Develops training and development plans, programs and objectives;
    • Designs and deliver learning courses, workshops etc;
    • Develops effective training materials utilizing a variety of approaches;
    • Drive various learning methods companywide (coaching, mentoring job-shadowing, online training etc);
    • Onboards new joiners and ensure teams are abreast with existing and new product knowledge;
    • Trains and coach managers, supervisors and others involved in employee development efforts to better support their teams;
    • Develops and maintains communications such as intranet bulletin boards and newsletters to ensure employees have knowledge of training and development events and resources;
    • Conducts follow-up studies of all completed training to evaluate and measure results;
    • Provide in-depth monthly report to supervisor on workplans, training effectiveness etc;
    • Administers spending against budget;
    • Perform other tasks assigned by supervisor within the scope and context of role.


    • Knowledge of effective learning and development methods
    • Proficiency in various learning platforms and techniques including LMS
    • Excellent verbal and written communication skills.
    • Strong presentation skills.
    • Adept with a variety of multimedia training platforms and methods.
    • Ability to design and implement effective training and development.
    • Open to traveling in long stretches across the Country

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