Marketing Officer at LAINE Services Limited

Overall Purpose: Manage and coordinate all marketing activities such as research and development, branding and advertising, client services and corporate social responsibility.

Responsibilities

• Support in developing a marketing strategy in support of the company’s mission and core objectives
• Support in developing an annual action plan and operating budget for the marketing unit and monitor the

implementation of these to ensure that there is efficient and effective management

• Responsible for research and development; researching and evaluating new opportunities and technologies, conducting marketing and competitor research and analysis findings
• Ensure the recording and responding to all client enquiries and job requests as well as issue job tickets for job requests to be executed
• Ensure the monitoring and tracking of all job executions to ensure they are completed on time
• Conduct customer satisfaction surveys to measure the level of satisfaction for all job requests executed
• Report feedback from clients to management for review, decision making and revert to clients on the way forward

Person Specification:

• Minimum of 3 years’ experience in marketing or any related field.
• Minimum of Degree in marketing or equivalent certification.
• Excellent verbal and written communication skills
• Excellent interpersonal skills
• Proficient in Microsoft Office Applications
• Integrity and reliability
• Effective team player
• Positive and proactive attitude
• Be able to multi-task, result-oriented, work under pressure and meet deadlines