Medical Sales Representative at IQVIA

Jobs at this level work with some support from manager/colleagues/field trainers. They are competent at planning and organising so as to meet business plan objectives. Some involvement in project work may be required.

KEY ACCOUNTABILITIES

• Product Promotion & Sales
•  Promote products to designated customers in order to achieve territory plan objectives.
• Customer Relations
•  Build relationships with target customers to enhance territory knowledge to gain product endorsement to generate sales.
• Business Planning and Management
•  Diagnosis of situation of territory e.g. local politics, PCG’s, local initiatives leading to subsequent design and implementation of territory business plan to achieve business objectives.
• Market Intelligence
•  Feedback to Team and Head Office of relevant competitor activity or local issues to ensure appropriate action can be taken.
• PERFORMANCE MEASURES
•  Effective selling skills.
•  Achievement of territory plan objectives.
•  Call rate
•  Coverage and frequency.
•  Market Share cf National Average
•  Change in Market Share cf National Average.
•  % growth in Market Share cf National Average.
•  ‘Special event’ meetings.
•  Customer rapport.
•  Coverage and frequency.
•  Up to date customer records.
•  Development of key opinion leaders.
•  Hospital referral patterns.
•  Distributor information and support
•  Coordination with distributor reps to ensure timely pick up and supplies of orders from customers.
•  Timely response to customer queries on product / medical information and other activities relating to company and own duties.
•  Production of workable business plan with objectives.
•  Business plan implemented/updated as necessary.
•  Achievement of objectives outlined in plan.
•  Demonstration that territory knowledge has been acted on.
•  Competitor knowledge/activities and products, campaigns – key issues identified and fed back.
•  Local situations are known e.g. political, formularies, budgets, PCG’s, new developments.
•  Parallel trade and fakes report in line with the agreed standards and time lines to the regulatory department.
•  Adverse event monitoring and reports.