Mpesa Analyst_Ghana at Centrax Systems

• Responsible for analysing and documenting new requirements for new business services and scenarios
• Responsible for configuring new services, optimising service parameters for performance and monitoring schedule and testing accordingly on assigned platform
• Responsible for analysing, documenting and troubleshooting new configurations, leading to reduced service degradation or loss.
• Responsible for configuring scheduled changes on the assigned service platforms
• Maintain quality documentation of the changes made on the platform for service introduction, incident resolution or performance improvement.
• Maintain workflow changes within the system
• Review and a maintain full understanding of Credit controls in place in all markets

Requirements Report to MPA and market stakeholders on updates of scenarios, configuration, test results and reports across assigned markets and escalating issues when appropriate
Provide knowledge transfer to markets for all M-Pesa and 3rd party configurations performed to broaden knowledge base on execution.
Provide training to Market and Company shared service teams on the new services configured, testing results and reports developed.
Relevant qualification essential.