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Grundy Hygiene International has grown into well established company engaged in the importation and distribution of comprehensive range of quality chemicals, cleaning detergents, cleaning equipments and personal protective equipments.
With years of experience and our dedications to supply quality products, we aim to completely satisfy your cleaning and safe...
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The Operations Manager’s job is to protect account retention by providing daily field support to our network of clients. The Successful applicant shall report directly to the General Manager.
Support provided includes proactive site visits of customers, training, coordinate starting new clients, inspections of Janitors performance and compliance within the our quality assurance model, and assistance with troubleshooting customer requests/complaints. Additional responsibilities include providing estimates for special services and increased cleaning requests, installing dispensers, delivering customer janitorial products, floor technician special services such as stripping and waxing of VCT, carpet extraction, etc.
This position is a day shift shift role with some flexibility required as business needs dictate. Work hours will generally be between the hours of 8:30 a.m. to 5:00 p.m. with rotating evenings worked on Wednesdays for training classes . You will help for coordinate with clean with Janitors on new account starts and emergency cleans which includes some weekends and/or evenings.
Required Skills or Experience
The winning applicant must have the following competencies:
organization and planning skills
the ability to handle difficult conversations
communication skills: speaks and writes clearly without being rude or talkative
democratic management skills
time management skills
follow through on commitment
must have reliable transportation
PHYSICAL AND MENTAL REQUIREMENTS:
ability to function in high-pressure situations
manual dexterity to operate a computer (desk-top and lap-top) and other electronic equipment
ability to take legible hand-written notes where necessary
correctable vision and hearing
ability to transfer office supplies up to 50 pounds into vehicle
clear, easy to understand oral communication ability