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    • Jobs at Glovo

    Posted: Oct 28, 2020
    Deadline: Not specified
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  • Operations Specialist

    Join us as an Operations Specialist and become a key member of Glovo’s local operations team! We offer a challenging and dynamic environment with many opportunities for learning and development.

    Be a part of a team where you will:

    • Recruit, train and onboard the entire fleet of Glovers ( our couriers) in the new city
    • Be responsible for implementing processes and optimizing strategies involving the acquisition and retention of Glovers
    • Have a Data sensitive approach, making sure that all the information is transferred to our database and reports
    • Be responsible for all documentation and contracts of Glovers in the city
    • Be there for the Glovers when they need support
    • Take care of procurement, ensuring that all Glovers receive the work kit and are ready to spread the Glovo brand
    • Ensure that all Glovers are properly trained and prepared to provide feedback to the Fleet Operations Manager
    • Manage scheduling, attendance and general administration of Info-Sessions while supporting daily operations through operational supervision and analysis of KPIs
    • Communicate effectively with the local Operations Manager on customer support processes and operations
    • Improve processes on behalf of Glovers through projects (when necessary)

    You have:

    • Have previous experience in on-demand fleet management
    • Good communicator with ability and agility to solve problems
    • Being highly motivated to work for a fast-growing startup
    • Basic Excel and Data Interpretation Skills
    • Enjoy learning and adapting to new technologies
    • Have initiative, be proactive and autonomous – Glovo is also yours!
    • Have good energy and like what you do, even on bad days
    • University degree (Engineering, Administration or related areas)
    • Fluent in English

    Experience our Glovo Life benefits:

    • Enticing Phantom Shares plan
    • Zero Glovo delivery fee on all Glovo orders!
    • Flexible working environment

    What you’ll find when working at Glovo:

    • Gas: We work hard with energy and passion for what we do.
    • Care: We act in the best interest of a sustainable future.
    • Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
    • Stay Humble: We embrace mistakes and feedback to learn from them.
    • Glownership: We roll up our sleeves and get work done no matter our position and level.

    Method of Application

    Interested and qualified? Go to boards.greenhouse.io to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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