Partner Business Leader - Q commerce at Glovo

Job Description

YOUR WORK-LIFE OPPORTUNITY:

As a Q-commerce Partner Business Leader, you will be a key role in the Glovo Partner Operations team. You will ensure partner engagement and retention in Glovo by finding ways to grow number of orders and generate additional revenue. Define the monetisation strategy and execution for all partner segments.

BE A PART OF A TEAM WHERE YOU WILL:

• Give you the trust and support to grow, develop, and make a difference while encouraging you to bring your unique perspective to the table
• Collaborate together and learn from each other
• Develop and manage partner relationship for all the accounts in your portfolio. 
• Meet with clients regularly to build strong commercial relationships. Manage each assigned partner through regular contact by telephone, email, face to face partner review /re-sign meetings.
• Own strategic partner relationships end to end, including understanding P&L tracking, managing deep product integrations, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence
• Deliver day to day campaign execution, optimization, and analysis across multiple clients 
• Deliver outstanding day-to-day client service and a high quality of work to agreed excellence service and performance. 
• Be responsible for our partners business performance, analyze their main KPIs and ensure growth MoM. Track and reporting of performance metrics
• Lead contract renegotiations to establish a strong working partnership grounded on sustainable economics for both parties
• Get feedback from our partners and translate it into product, marketing and operations improvement
• Prepare reports and dashboards to present to groceries partners and use as source of operational improvements

YOU HAVE:

• An empathetic, inclusive and curious attitude
• A passion to make a positive impact on the life of millions of people through technology
• Minimum 2 years of experience in Account Management mandatory in Food Retail Industry and/or Business Consultant
• Exceptional analytical and problem-solving skills
• A high level of interpersonal and influencing skills
• Proactive, organized, and obsessed with details
• Customer obsession
• Fluency in Local language and English are a must

EXPERIENCE OUR GLOVO LIFE BENEFITS:

• Enticing equity plan (if applicable)
• Top-notch private health insurance
• Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
• Flexible time off (take the time you need) and hybrid working model (own your time)
• Enhanced parental leave including nursery support!
• Online therapy and wellbeing benefit
• External learning budget