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  • Posted: Nov 19, 2022
    Deadline: Nov 25, 2022
  • Sandvik is a high-tech and global engineering Group with about 42,000 employees with a strong commitment to enhancing customer productivity, profitability and safety.

    Read more about this company


    Parts Sales & Support Representative

    The Parts Sales & Support Representative will develop direct customer relationship and working with internal sales and marketing team to optimize Part sales and opportunities.

    Key Responsibilities

    • Training & coaching internal and external customer personnel in Product Line parts planning and service-related supports. Parts planning and ordering.
    • Work closely with service and other staff to optimize knowledge across departments, especially the procurement team to ensure effective forecasting and availability of appropriate Parts.
    • Liaise with factory to stay abreast with product development plus knowledge transfer as may be required for customer information.
    • Occasionally support service team to supervise installation and commissioning of Sandvik Crushing & Screening equipment.
    • Customer site visit on a regular basis with written reports
    • Guide and assist the various teams with fault diagnosis work on Sandvik Mining and Construction Crushing and Screening equipment.
    • Perform repair and fault finding using hydraulic and electric schematics.
    • To conduct trials and testing of new products at customers sites.
    • Work towards achieving set KPl's;
    • To adhere to all SMC policies & procedures, especially the health, safety and environmental policies.


    • Degree in Electrical or Mechanical Engineering with 3 years’ experience or equivalent trade certificate with 5 years’ experience with proven management/supervisory experience gained in a maintenance environment.
    • Experience/Knowledge of Hydrocone and Jaw Crushers with understanding of electrics, and hydraulics would be an advantage.
    • Excellent sales, communication and presentation skills required. Appreciable level of computer literacy would be an advantage.
    • Qualified Instrumentation Engineer/Technician (Operating voltage on system is 24v – 110v)
    • Knowledge of PLCs and operating systems would be an advantage.
    • Possess a minimum of valid driver’s license B

    Reporting Relationship

    • Business Line Manager – SRP

    Method of Application

    For immediate consideration, please apply to the Parts Sales & Support Representative position on or before 25th November. 2022 on the Sandvik intranet, Job ID: R0047818

    Interested and qualified? Go to Sandvik on to apply

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