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  • Posted: Feb 3, 2023
    Deadline: Not specified
  • MTN is a leading emerging market operator, connecting subscribers in 22 countries in Africa, Asia and the Middle East. The MTN Group is listed on the JSE Securities Exchange in South Africa under the share code: MTN. As of 30 June 2013, MTN recorded 201.5 million subscribers across its operations in Afghanistan, Benin, Botswana, Cameroon, Cote dIvoire, Cy...
    Read more about this company


    Personal Assistant, CEO - Mobile Money Ltd

    Reports to: CEO, MML

    Job Summary:

    Provide administrative secretarial and personal assistance to the CEO, Mobile Money Limited to ensure effective functioning of the CEO MML office.

    Job Role

    • Carryout a broad variety of administrative tasks for the CEO including but not limited to managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.
    • Plan, coordinate and ensure the CEO's schedule is strictly adhered to. Provides "gatekeeper" and "gateway" role, creating win-win situations for direct access to the CEO's time and office.
    • Communicate directly, and on behalf of the CEO, with staff and others, on matters related to CEO's program and initiatives.
    • Research, prioritize, and follow up on incoming issues and concerns addressed to the CEO, including those of a sensitive or confidential nature and determines appropriate course of action, referral, or response.
    • Provide a bridge for smooth communication between the CEO and internal departments; demonstrating leadership to maintain credibility, trust, and support with senior management staff.
    • Work closely and effectively with MML teams and the CEO to keep him/her well informed of upcoming commitments responsibilities, insights and following up appropriately.
    • Provide leadership to build relationships crucial to the success of the organization and manage a variety of special initiatives for the CEO, some of which may have organizational impact.
    • Successfully complete critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the CEO's ability to effectively lead the company.
    • Prioritize conflicting needs; handle matters expeditiously, proactively, and follow-through on initiatives to its successful completion, often with deadline pressures.
    • Any other business duties as assigned by Line Manager.


    • Minimum of a Degree in humanities and social sciences
    • Professional Certification e.g., Certified Administrative Professional (CAP)/ Certified Professional Secretary (CPS) or related certification is required


    • Minimum of 3 years relevant experience
    • Prior experience in a personal assistant, executive secretary, or office manager role


    • Per skills analysis


    Professional/Technical Competencies

    • Good analytical and thinking skills.
    • Good communication skills – both verbal and written
    • Good reporting and business writing skills
    • Knowledge of standard office practices and procedures
    • Good business manners and integrity
    • Digitally savvy and curious
    • Ability to follow established processes.
    • Highly organized with excellent time management skills
    • Good stakeholder management
    • Ability to communicate clearly and concisely with clients of all levels both internally and externally.
    • Highly familiar with software suites, such as Microsoft Office (Outlook, Word, Excel, and PowerPoint)
    • Experience in creating and maintaining office management systems and procedures.
    • Ability to multitask and prioritize workloads.

    Skills/Physical competencies:

    • Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail and commitment to the organization.
    • Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff and external partners
    • Emotional maturity
    • Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response.
    • Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment.
    • Forward looking thinker, who actively seeks opportunities and proposes.
    • Courage Skills- Effective team player, manages self-performance, extremely effective independently, good conflict management, takes and manages accountability at their level.
    • Energy & Drive – Innovative, takes initiative, result oriented and develops self consistently.
    • Personal Skills - Trustworthy, integrity and ethical in dealings
    • Operating Skills - Ability to focus on priorities and plans, manages and monitors work effectively.

    Behavioral Competencies:

    Must live the MTN Values of

    • Can Do; Integrity; leadership; Innovation; Relationships

    Must exhibit the MTN Vital Behaviors of

    • Complete Candor, Complete Accountability, Active Collaboration & Get it done.

    Method of Application

    Qualified applicants should indicate vacancy number Ref no MMLADTRACK001 as the email subject and ensure that CVs are saved in their names. Applications without the subject and CVs saved in their names will automatically be disqualified.

    Interested and qualified applicants should send their Curriculum Vitae by 13th February 2023 to: [email protected]

    Only shortlisted applicants will be contacted.

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