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  • Posted: Jun 9, 2023
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    P.M Renaissance is a Boutique People Management Consulting Firm aimed at helping quality organisations create working environments that support achievement of desired business results, through their most valuable assets – their People!
    Read more about this company


    Program Operations Manager

    About The Job

    • Our client is a multinational company that provides advanced technological solutions to companies across the globe.
    • Reports to: Senior Program Operations Manager


    • The Program Operations Manager will be responsible for supporting the day-to-day operations of the organization, collaborate and interface regularly with clients and local partner(s), and maintain client satisfaction by ensuring that contractual obligations are met.

    Key Responsibilities:

    • Manage the day-to-day relationships with the client and local partner(s) by building and maintaining a good working relationship through regular communication with key stakeholders.
    • Travel within the regions, and occasional international travel to meet the objectives of the business.
    • Deliver company maintenance programs to ensure reliability and availability objectives are met.
    • Train local partner and client personnel as required.
    • Manage inventory levels of spares for instrumentation and equipment.
    • Order spares as is required to ensure minimum levels of spares are held in country.
    • Ensure regular audits are conducted to collect and report key data for internal and external reports.
    • Organize, manage, and control the organization’s Standard Operating Procedures (SOP’s) required for implementation and ongoing operations.
    • Monitor and analyze marking and testing results on a daily basis.
    • Interface with the Project Management Office and other internal departments as required to facilitate effective communication.
    • Proactively monitor the performance of the deployed solution and take corrective action if necessary.
    • Communicate project progress, timelines, status, schedules, risks, issues, and resolutions.
    • Ensure compliance with corporate principles, values, and policies.
    • Comply with health and safety policies and quality system.


    • A Bachelor’s degree in Business Administration, Chemistry, Engineering, or any related field of study.
    • A minimum of 5 years’ experience in a similar role or its equivalent.
    • Experience in the organization, drafting, implementation and enforcement of Standard Operating Procedures (SOP’s)
    • Experience working directly in fuel distribution, including operations, logistics or auditing.
    • Knowledge of procedures, standards, and applications of validation and safety procedures (e.g., COSHH).
    • Experience with other downstream Oil & Gas activities including terminal administration or additive operations.
    • Project management and service delivery expertise
    • Ability to manage Customer and partner relationships.
    • Effective interpersonal skills
    • Excellent problem-solving and report writing skills.
    • Excellent communication and time management skills.
    • Strong organizational and communication skills.
    • Open to travel and offer support where required.
    • Working knowledge in MS Office Suite.


    • Strategic Thinker
    • Analytical 
    • Confident Communicator.

    Method of Application

    Interested and qualified? Go to P.M. Renaissance on to apply

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