Programs Communication Coordinator at Mastercard Foundation

THE OPPORTUNITY

• Reporting to the Head, Programs Communication, Country Programs,  the role will be responsible for coordinating the activities of the Programs Communications Team and collaborating with other teams within Public Affairs and Communications and Foundation colleagues to support delivery of Team and Enterprise objectives.  

WAYS YOU CAN CONTRIBUTE  

• Complete a broad variety of administrative tasks for the Head of Programs Communications, Country Programs including managing an extremely active calendar of appointments; monitoring and managing email correspondence; completing expense reports; compose and prepare correspondence while maintaining confidentiality; attend select meetings, take notes, capture action items, and ensure follow through.
• Coordinating activities of Programs Communication Team, Country Programs, including reporting, arranging complex and detailed travel plans, itineraries, logistics and agendas; and compiling documents for meetings.
• Lead follow up of key action items, ensuring that the team is supported and prepared for internal and external engagements and that work runs effectively and efficiently.
• Lead scheduling of all activities, meetings and events related to the work of the team. Support organization of Public Affairs and Communications team activities and events, liaising with appropriate team members to ensure effective and efficient delivery.
• Support with compiling reports relevant to the work of the team. This includes campaign and media reports and dissemination of same.
• Act as the primary point of contact for all enquiries related to Programs Communications, Country Programs. Respond to queries, working with relevant members of the team promptly and politely.
• Manage agenda, take, and disseminate minutes at team meetings. Create, maintain, and update the organization of files and records for the team.
• Facilitate internal communication within the team.
• Maintain organization of the database, shared network drives and SharePoint sites.
• Build, liaise and sustain relationships with employees, external stakeholders, and general public to facilitate the work of the team.

WHO YOU ARE 

• You have excellent planning, organizing and time management skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
• You possess excellent interpersonal skills, exhibiting grace under pressure.
• You possess excellent written and verbal communication skills with the ability to articulate information to a variety of constituents across cultures.
• You are detail-oriented with a demonstrated ability to produce high quality work consistently and effectively.
• You demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment.
• You have demonstrable emotional maturity and adopts proactive approaches to problem-solving with strong decision-making capability
• You are highly resourceful team-player, with the ability to also be extremely effective independently.
• Highly proficient in MS Office applications (PowerPoint, Word, Excel, Office 365, and SharePoint).
• You hold a college diploma or a first degree.
• You have a minimum of 3-5 years’ experience in similar role or a role that allowed you to demonstrate resourcefulness, problem-solving, excellent planning and to put your organizing skills to work.