Regional Human Resource & Administration Manager at DKT Healthcare

Key Responsibilities:

• Develop and implement a comprehensive Human Resource Management Strategy aligned with organizational goals to enhance staff engagement and drive high performance.
• Provide strategic leadership and support senior management during change management initiatives.
• Establish and enforce HR and Administration policies, systems, and procedures that facilitate effective people management, resulting in improved performance, motivation, and HR service delivery.
• Ensure employee compliance with DKT’s internal policies, external regulations, and labor laws while sensitizing staff about policies, especially zero tolerance policies, and upholding institutional values.
• Manage the Payroll, Leave, Time & Attendance system
• Manage and implement DKT’s travel policy, including coordination and management of travel bookings with external agency and periodic review of rates.
• Proactively plan workforce requirements in collaboration with line managers, ensuring talent acquisition for both short and long-term needs.
• Lead talent sourcing efforts, including recruitment, hiring, reference checks, and orientation plans and procedures.
• Lead and manage talent development processes, including training, mentorship, and coaching initiatives.
• Implement strategies to maintain a highly capable workforce aligned with the organization strategy.
• Develop and manage performance management system in collaboration with Regional Director, including annual merit increases, salary structures, job evaluation procedures, and reward objectives.
• Develop a high-performance culture by implementing organization and team design solutions with measurable performance indicators and improvement plans.
• Manage staff health policies, including medical insurance, contracts, and statutory obligations.
• Develop and implement staff recognition and team building activities on a regular basis.
• Ensure Job Descriptions and performance targets are up to date and reviewed regularly.
• Manage administrative duties related to functioning of offices (cleaning, kitchen supplies, driver, coordination with office building administrators).
• Ensure compliance with the Data Protection Act in all HR and administrative processes.
• Establish and maintain an efficient filing system for HR files, ensuring strict confidentiality

Required Qualifications:

• A Bachelor’s degree in Human Resource Management
• An MBA is an added advantage
• Post graduate diploma in Human Resources Management.
• A minimum of Ten (10) years of progressively responsible experience in human resource management with at least five (5) years in a Management role.
• Demonstrated experience in a sales-driven company or organization strongly preferred.
• Proven experience managing and working in an HR management capacity with large multi-cultural teams;
• Exceptional interpersonal communication skills.
• Must have proven ability to develop and implement effective HR systems and processes
• Past supervisory experience a must.
• Professional HR qualification highly desirable
• Must have proven strong HR systems and process skills
• Must be a registered member of IHRM