ROC Supervisor at The Church of Jesus Christ of Latter-day Saints

About The Job

• To meet the needs of the Church, we seek to build teams that represent the diverse perspectives, broad life experiences and backgrounds of our global Church membership. With that in mind, we encourage all qualified applicants to apply.

Job Description:

• FamilySearch is working to discover and preserve the genealogy of people in rural villages of Africa which would otherwise permanently be lost.  
• The ROC Supervisor will be responsible for managing the schedule of all process auditors, training process auditors, following and improving audit processes, effective contractor communication, maintaining a high degree of audit quality. 
• This position will ensure all collected oral history data, audio and photographs collected and submitted to FamilySearch meet quality standards. 
• Supervisor will provide technical and administrative direction and oversee the day-to-day operations of a group of employees. 
• He/she will be responsible for the training and development of subordinate staff, estimating work level needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational polices. 
• Generally, the subordinate group performs a single task or multiple, but closely related tasks.  Resolves most questions and problems and refers the most complex issues to higher levels.

Responsibilities:

• Plan work to be accomplished by subordinates, set and adjust short-term priorities, and prepare schedules for completion of work.
• Assign work to subordinates based on priorities, consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Set performance standards and evaluate work performance of subordinates.
• Make personnel changes including, but not limited to, selecting, removing, advancing in pay, or promoting subordinate employees; or recommend such actions.
• Give advice, counsel, or instruction to employees on both technical and administrative matters. 
• Identify developmental and training needs of employees and provide or arrange for needed development and training. 
• Provide a safe workplace.

Qualifications:

• Requires a bachelor’s degree or equivalent related years of experience. 
• Two to five years of previous process auditing or related experience. 
• Excellent oral, written, interpersonal and presentation skills in English and French. 
• Ability to set priorities and lead other people. 
• Possess and apply advanced skills to the completion of somewhat complex assignments.