Sales Manager at Kempinski Hotel Gold Coast City

Job Description

• Responsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set.
• Responsible for prospecting new accounts
• Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets.
• Conduct site inspections.
• Adhere to the Corporate SOP’s.
• Follow up of tentative bookings in the assigned markets.
• Detailed knowledge of competitor set.
• Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel.
• Responsible for timely contracting from the client base responsible for.
• SMART contracting to ensure optimum yielding during annual rate negotiations.
• Attend trade shows, sales blitz, workshops, etc. in the assigned markets.
• Assist the Assistant Director of Sales / Director of Sales & Marketing in defining an annual sales action plan and execute set actions accordingly.
• Assist the Assistant Director of Sales / Director of Sales & Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions
• Execute sales actions within set cost budget structure.
• Document all sales actions in SFA (S&C).
• Update OPERA contact database at all times.
• Cross sell other Kempinski Hotels.
• Understand, and follow the Company Sales Vision.
• Understand and strictly adhere to the Rules & Regulations established in the Employees   Handbook and the Hotel’s policy on Fire, Hygiene, and Health & Safety.
• Ensure that all potential and real hazards are reported and rectified immediately.
• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

Desired Skills and Qualifications

• Education: Degree in Sales and Marketing or it's equivalent.    
• Experience: Three (3) years’ experience in a Sales position, preferably in a 4/5 star hotel.
• Language: Ability to work and communicate in a multinational environment:
• English – excellent oral and written skills
• Additional language - beneficial

Competencies:

•  To fill this position the candidate must have:
• Planning/organisation
• Adaptability
• Flexibility
• Initiative
• Negotiation skills
• Selling skills
• Innovative ideas

Technical Competencies:

•  Computer literacy adapted to the field of Sales:
•   Strong computer skills, including Microsoft Office, (Excel/PowerPoint/Word)
•   Micros Fidelio Opera and Sales & Catering