Senior Director, Delivery Enablement at Andela

Responsibilities

• With the VP of Partner Engineering and Senior Directors, co-authors and co-owns the delivery strategy including, segmentation, resource allocation and cost of delivery.
• Designs, implements, and manages forecasting, planning, and budgeting processes. Establishes high levels of quality, accuracy, and process consistency in planning, forecasting, and budgeting approaches used by the sales organization.
• Defines the optimal performance measurements and performance management programs required to ensure success. Aligns reporting, training, onboarding and incentive programs with these performance management priorities. Leads efficient and accurate reporting initiatives.
• Partners with multiple internal stakeholders, especially the heads of Talent Supply, Staffing, Demand, Operations etc to identify opportunities for delivery process improvement. Facilitates successful implementation of new programs through the delivery organization by ensuring well defined, efficient processes are utilized.
• With Technology and Revenue Operation leaders , primary owner of all software platforms used by Andela delivery functions. Prioritizes investments in enabling technologies in support of delivery productivity. Recommends changes and enhancements to tracking delivery and performance tracking platforms.
• Provides leadership to the delivery organization, and counsel to the executive team, in implementing engineering service delivery objectives that appropriately reflect Andela’s goals.
• Designs incentive compensation programs that reinforce delivery management strategy, and align with Andela’s business organization objectives.

Qualifications

• Four ­year degree in Engineering, Computer Science or a related field from an accredited university.
• Over 12 years experience enabling service delivery teams in software development, technology consulting and/or software product management
• A minimum of 5 years in leadership or executive teams during excellence in service delivery.
• Proven ability to build, manage and grow a team-oriented and high-performing organization.
• Excellent communication (written and oral) and interpersonal skills.
• Excellent leadership and management skills and can work creatively and analytically in a problem-solving environment.
• A deep commitment to Andela’s mission.
• Willingness to travel periodically between Andela’s centers and our Partners’s offices.

Benefits & Compensation

• Full-time compensation
• Full medical coverage
• Beautiful working environment
• Opportunity to work with the brightest minds on the planet
• Oh, and a chance to change the world!