Senior Supply Chain Manager at Vodafone Ghana

Job Description

Description

• The SCM Ghana Country Lead is to plan, manage and execute spend within all functional budgets with the view to fulfilling stakeholder objectives on time, in full and within budget whiles ensure full compliance to policies and processes.  
• To manage the strategic development of all Supply Chain Operational activities including Importing, Warehousing, Logistics, inventory management, Distribution and Fleet management. To build the skills within the team to manage in house and outsourced operations against KPIs and SLAs

Key to success in this role is the application of Category Management (CM) skills and tools in the development and refreshing of category strategies and plans. An excellent application of CM will enable the job holder to deliver on these key imperatives – 

• Assuring continuous availability and security of supplies and supply sources, 
• Protecting the brand and mitigating all potential and real Risks and 
• Creating value by continuously innovating and seeking new opportunities

Job Responsibility
Operational Performance

• Manage, maintain and report as necessary all saleable and non-saleable stock performance against KPIs and SLAs
• Ensure all operational activities are in accordance with company procedures and policies, at all times with staff and customer safety as the uppermost priority during any negotiations or activities with the vendors. SCM is not responsible for all operational activities and H&S
• Manage Third Party outsourced partners as necessary against contracts, KPIs and SLAs
• Deliver a robust Quality Control and Process Improvement Program across all departments in line with SCM process 
• Deliver operational cost efficiencies to meet the free cash flow targets

Innovation and change

• Changes & manages behaviors and systems bring about visible improvements in service quality, reducing waste.
• Collaborate with business and SI partners in the identification and delivery of new SAP standard solutions that align with the global system strategy for EVO. 
• Capability to operate in a changing environment and to drive significant change into the organization
• Key accountability is the availability & replenishment of all saleable stock items across all business channels nada against SLAs SCM responsible for the physical movement of stock 

Leadership and teamwork

• Provide strategic and tactical leadership and motivation to the Services, Corporate and Technology Supply Chain Management teams
• Develop personal skills and capability through on-going training, as provided by the company or elsewhere subject to Company approval
• Seek and continuously develop knowledge and information about competitor activity, pricing and tactics, and communicate this to relevant departments in the Company
• Manage and motivate staff, train and develop staff, according to company policies and employment laws, and ensure relevant HR procedures are followed (appraisals, discipline, grievance, etc)
• Manage staff levels and structure within SCM to achieve all SLAs, KPIs within budget and any cost challenges set  Departmental staffing levels not SCM responsibility

Core competencies, knowledge and experience

• At least 8 years’ experience in Supply Chain Operations Senior management, including:
• Operational experience in warehousing and logistics with Six Sigma or Lean Logistics proficiency
• Fleet management experience in negotiating with fleet vendors – SCM is not responsible for management of the fleet
• Experience in demand planning 
• Experience of Import and Export processes and laws, preferably within Ghana
• Experience outsourcing operational activities and ongoing strategic contract management
• Experience in managing operational planning and execution to strict timescales
• Extensive supply chain experience especially in the category management areas with some evidence of process improvement successes.
• Experience in operating at all levels of a business internally and externally

Must have technical / professional qualifications: 

• Drive & initiative
• Tenacity
• Structured thinking & planning
• Strong influencing skills
• 3rd Party Start up and management
• Ability to handle detail while retaining sense of big picture
• Excellent people-handling & interaction skills
• Flexibility and ability to climb learning curves very quickly
• Strong Commercial Acumen
• Customer-led approach
• Strong change management skills, proven track record of delivery of subject matter expertise in quality and on time if possible during  implementation of systems in a complex environment 
• Business acumen and ability to identify varied business problems and suggest solutions, even “out of the box”