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Senior Technical Author - Ubuntu and Canonical products
Contribute towards the development of documentation as a professional discipline at Canonical and beyond
Create, maintain and improve tutorials, how-to guides, reference guides and explanatory material
Address the needs of users including developers, system administrators and end-users
Use and explore the product in depth, to help discover where the documentation needs to be improved
Review, road-test and improve practical guides
Update reference and explanation material in collaboration with colleagues
Improve and correct documentation based on feedback from users and technical support
Read design documents and specifications
Standardise the structure, presentation, style and language of content across products
Actively improve documentation, through attention to practice, process, tools and users' needs
Our best candidate
Has a solid and sustained track-record working with documentation in open-source contexts
Has contributed to software products in depth, both as a coder and a documentation author
Has demonstrably contributed to the advancement of software documentation practice, in their work or through participation in professional documentation communities
Has software development experience in Python, JavaScript or other suitable languages
Is familiar with application deployment, system operations, and infrastructure management
Is qualified with a BS/BA or equivalent in Technical Communication, English, or Computer Science
Has excellent written and verbal communication skills
Has the ability to assimilate technical information rapidly from a variety of sources
Has the character and flexibility to work in a fast-paced environment
Is familiar with command line UNIX/Linux
Is effective working in a distributed team
Is confident using Ubuntu Desktop for all of the above
Is familiar with Git or other version control systems
Has knowledge of HTML and Markdown
Is able to travel twice a year for up to two weeks for events
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